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Dec 30, 2025
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I was upset about a billing issue. Customer service reached out to me immediately and had my issue resolved in a very short period of time. I appreciate the way they handled it and followed up with me. Great customer service!
I have to tell my dr. to use this. Tired of his hand-printed & copied over & over stuff & can fax it immediately since he snail mails everything. Highly recommend to anyone who can use all the features. Added plus is that it's so easy to use. It eliminates paper, toner and postage and well worth the price for anyone who needs all the bells & whistles (which he does!!). Thank you, PDFfiller !!
I filled in IRS 990, Schedules A & O but didn't know I was using PDFfiller and when I tried to print I found I was locked out, so I had to subscribe and still have filled our forms that are locked out. Need timely hep in unlocking these documents. Since this experience and subscribing to PDFfiller (annual Suscrition) I have found it works very well. I contract for a Jazz club's 5 venues sites and have to fill out two cities' forms that I found easy to get using PDFfiller. I also became the treasurer of the Jazz Club again and had to bring out IRS 990s up to dat--non-profit. Again fond using PDFfiller to get fillable forms easy, better than going to IRI.gov.
What do you like best?
It is very user friendly, I love that I can easily access all my doc and change them if needed
What do you dislike?
I wish you could change the text that is on the original document
What problems are you solving with the product? What benefits have you realized?
Neater entries on pages
It is very user friendly, I love that I can easily access all my doc and change them if needed
What do you dislike?
I wish you could change the text that is on the original document
What problems are you solving with the product? What benefits have you realized?
Neater entries on pages
I received a message saying thank you for payment on the annual subscription. I simply emailed back stating that I had cancelled the subscription before the trial period ended, and I requested a refund. I was contacted almost immediately from a representative of pdfFiller that they had cancelled the subscription and issued a credit back to me. I am impressed with how quick and easy it was. Thank you!
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
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