After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.

So far the app itself is great. A bit disappointed that the add on internet said cost would be 35.00 and change but when it came time to pay, couldn't get to pay pal choice and cost charged to my card was 75 dollars for basic, one year.

I used this program for one item in the past and just discovered today I can use it for many other types of forms such as Income Tax etc. Very easy to use, thank you. Wendell Juhl

The filling of the spaces in blank when there are squares are a bit tedious. One has to center the square and it is not always neat and aligned with the other characters one enters. It is slow.