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Support person was very professional and had a great deal of patience. Recommend some kind of tutorial or steps for getting started before filling a form. For example to edit steps 7, 8, 9. To save steps 3,4,5, etc. It would be great if a hot line number was available in some cases. Thanks again for all of your assistance. I look forward to using your service again in the future and would recommend your product highly.
Earl G
I being a novice at computer have been struggling to keep up with my business correspondence from my end....this has been a God-send. I just stumbled on this by accident. Thank you.
Mark B Y
Answer to my prayers. TurboTax, IRS, other www sites gave me horrors. I started your site one day and somehow decided to leave and why I decided to go back to those other sites again was a HUGE mistake ... it all gave me horrors. I prayed again this morning and low and behold, your site was simple as apples to apples. I gave God the biggest smile and thank you for solving my nightmare to fill out the contractors 1099-misc for 2016. Late I am and was because of my health, and the contractor didn't sign the W-9 form which I had waited for which he finally emailed it to me. One question here with this form finished, do you send IRs their copy or do I need to do it myself? Pls respond a.s.a.p., I want to send it today if I need to do this. Thanks, Janet Mac Neal
Janet Mac N
Quick resolution to refund request. Thanks! Pauline processed my refund immediately and contacted me via email soon after I chatted online with pdfFiller. I was so grateful that canceling my account was so easy. Amazing customer service. Thank you Pauline
Lee Good
Its been great, should be implimented into every office (I've interned for multiple senators) and if I would've had this in Rubio's office, I would have left two hours early eveyrday.
Kem
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
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