Fantastic customer service For some reason I needed this and only once. I got the free trial and then forgot all about it until $115.00 was collected from my account, shock horror. All I can say is you have fantastic customer service, I explained my situation and a refund was issued that same day. Both friendly and speedy. Ace by name and by character, much appreciated. 1 star deducted as I would have liked a reminder email when the free trial was coming to an end.

Dear Trustpilot Team, Dear Trustpilot Team, I wanted to take a moment to express my gratitude for the exceptional experience I had with your platform. I recently had the opportunity to leave a review for a company I worked with, and I must say, using Trustpilot made the entire process seamless and easy. What impressed me the most was the level of transparency and authenticity that your platform provides. It was evident that the reviews left by other users were legitimate and not fabricated, which gave me confidence in making an informed decision about the company I was researching. Moreover, I found that the user interface of Trustpilot is very intuitive and user-friendly. The website is well-designed, and the navigation is straightforward, making it effortless for me to leave my review. Overall, I appreciate the hard work and dedication that your team puts into providing a trustworthy platform for consumers like myself. I look forward to using Trustpilot again in the future and will continue to recommend it to friends and family. Thank you again for all that you do! Sincerely, [Nagus Nagas]

Excellent Service I did the 30 day trial period and was very satisfied with the process.I used the product for about 10 different documents within a 2 day period. I forgot about the trial period and was charged for an annual subscription and was emailed the confirmation. I went online and requested to cancel the subscription due to not needing the product and received the cancellation with 5 minutes, very satisfied.