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Aetna's newsletter providing updates regarding policy changes, practice information, and resources for healthcare professionals, specifically focusing on Medicare and health insurance procedures.
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How to fill out aetna officelink updates

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How to fill out Aetna OfficeLink Updates

01
Log in to the Aetna OfficeLink portal.
02
Locate the 'Updates' section on the dashboard.
03
Select the type of update you need to fill out.
04
Follow the prompts to enter the required information.
05
Review all entries for accuracy before submission.
06
Submit the updates and confirm receipt if prompted.

Who needs Aetna OfficeLink Updates?

01
Healthcare providers who are enrolled in Aetna's network.
02
Administrative staff managing patient care and billing.
03
Any office personnel tasked with updating provider information.
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For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
Aetna Inc. Since November 28, 2018, the company has been a subsidiary of CVS Health.
We will no longer cover certain telemedicine services Beginning December 1, 2023, we're modifying our policy to no longer cover some of the liberalized telemedicine procedures/modifiers.
You can do this in the portal under “View or Update Billing Information” or by calling customer service at 855-837-6453 (dental) or 855-804-2410 (vision).
You are responsible for notifying Aetna of any changes to your banking information. You may receive a phone call from Aetna to ensure accuracy of banking information. For new enrollments and vendor/clearinghouse, changes complete the ERA authorization agreement in its entirety and fax to 859-455-8650.
In most cases your coverage will auto-renew each year. You don't have to do anything to continue with your current plan.
For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
If you bought a plan directly from us (not through your employer): Log in to send us your name and address change through the “Contact Us” feature. Or call Member Services at the number on your ID card. If you bought a plan on the Health Insurance Marketplace®: Contact the plan to update your name and address.

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Aetna OfficeLink Updates is a communications tool used by Aetna to provide important information and updates to healthcare providers regarding policies, procedures, and changes that may impact their practice and patient care.
Healthcare providers who are part of the Aetna network and participate in managed care plans are required to file Aetna OfficeLink Updates to ensure they are in compliance with Aetna's policies and to receive the latest updates relevant to their practice.
To fill out Aetna OfficeLink Updates, providers need to complete the designated form with accurate and relevant information pertaining to their practice, including updates on staffing, services offered, and any changes in practice data. Clear instructions are typically provided along with the form.
The purpose of Aetna OfficeLink Updates is to ensure that healthcare providers have the most current information regarding Aetna's policies and services, help maintain accurate provider directories, and enhance communications between Aetna and its network of providers.
Information that must be reported on Aetna OfficeLink Updates includes changes in practice address, phone numbers, provider availability, newly added or removed services, and changes in staff or billing information.
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