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A newsletter providing updates for healthcare professionals regarding policy changes, educational opportunities, and enhancements in Aetna's systems and processes.
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How to fill out aetna officelink updates

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How to fill out Aetna OfficeLink Updates

01
Log in to the Aetna OfficeLink website using your credentials.
02
Navigate to the 'Updates' section of the website.
03
Select the specific form or update you need to fill out.
04
Carefully read any instructions provided for the update.
05
Fill in all required fields accurately, ensuring that you have the necessary information.
06
Review the completed form for any errors or omissions.
07
Submit the update electronically through the website or print it out for mailing, based on the given instructions.

Who needs Aetna OfficeLink Updates?

01
Healthcare providers who are part of the Aetna network.
02
Office staff responsible for managing patient information and claims.
03
Any providers looking to update their contact details, specialties, or practice information.
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For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
Aetna Inc. Since November 28, 2018, the company has been a subsidiary of CVS Health.
We will no longer cover certain telemedicine services Beginning December 1, 2023, we're modifying our policy to no longer cover some of the liberalized telemedicine procedures/modifiers.
You can do this in the portal under “View or Update Billing Information” or by calling customer service at 855-837-6453 (dental) or 855-804-2410 (vision).
You are responsible for notifying Aetna of any changes to your banking information. You may receive a phone call from Aetna to ensure accuracy of banking information. For new enrollments and vendor/clearinghouse, changes complete the ERA authorization agreement in its entirety and fax to 859-455-8650.
In most cases your coverage will auto-renew each year. You don't have to do anything to continue with your current plan.
For general inquiries, reach our corporate headquarters at 1-888-US-AETNA (1-800-872-3862) (TTY: 711). There is no option for members to get information at this number. Aetna Inc.
If you bought a plan directly from us (not through your employer): Log in to send us your name and address change through the “Contact Us” feature. Or call Member Services at the number on your ID card. If you bought a plan on the Health Insurance Marketplace®: Contact the plan to update your name and address.

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Aetna OfficeLink Updates is a resource designed for healthcare providers to keep them informed about important updates, guidelines, and tools related to Aetna's health plans and services.
Healthcare providers who work with Aetna members and participate in Aetna's network are required to file Aetna OfficeLink Updates to ensure compliance and stay informed about changes.
To fill out Aetna OfficeLink Updates, providers must complete the designated forms with accurate information, following the instructions provided in the updates or on Aetna's website.
The purpose of Aetna OfficeLink Updates is to communicate essential information to providers about policy changes, procedural updates, and other relevant news to improve patient care and operational efficiency.
Providers must report information including but not limited to changes in practice address, contact information, specialties, and any updates about staff or services offered.
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