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U.S. Department of Justice Civil Rights Division Disability Rights Section Americans with Disabilities Act: Assistance at Self-Serve Gas Stations People with disabilities may find it difficult or
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How to fill out assistance at self-serve gas
How to fill out assistance at self-serve gas:
01
Park your vehicle at the designated self-serve gas pump and turn off the engine.
02
Make sure you have the appropriate payment method, such as a credit card or cash, to pay for the gas.
03
Look for the assistance button or call button located near the pump. It is usually marked with a sign or labeled clearly.
04
Press the assistance button or use the call button to contact the gas station attendant.
05
Wait for the gas station attendant to respond. They will either assist you through the intercom system or come to your location directly.
06
When the attendant arrives, explain what assistance you require. It can be anything from help with operating the pump to requesting a specific fuel type or amount.
07
Follow the instructions and guidance provided by the gas station attendant. They may ask you to step back while they handle the pump or provide specific instructions for you to follow.
08
Once the assistance is complete, thank the attendant for their help and proceed to fuel your vehicle as necessary.
Who needs assistance at self-serve gas?
01
Individuals with a disability or physical limitation that prevents them from operating the gas pump independently may need assistance at self-serve gas stations.
02
Elderly individuals who may have difficulty understanding or operating new technologies like self-serve gas pumps may also need assistance.
03
Customers who are unfamiliar with self-serve gas stations or are unsure about the process may require assistance to ensure they complete the fueling process correctly and safely.
04
In some cases, individuals who do not have the means to pay electronically or may need assistance with the payment process may require help at self-serve gas stations.
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What is assistance at self-serve gas?
Assistance at self-serve gas is when an attendant helps a customer pump gas at a self-service gas station.
Who is required to file assistance at self-serve gas?
The gas station attendant who provided assistance is required to file the report.
How to fill out assistance at self-serve gas?
The attendant must document the details of the assistance provided on a specific form or electronically.
What is the purpose of assistance at self-serve gas?
The purpose is to track incidents of assistance to ensure compliance with safety regulations.
What information must be reported on assistance at self-serve gas?
The date, time, location, and details of the assistance provided must be reported.
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