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Attachment 1 Contact Center Infrastructure ONTO DC-Net Call Center Infrastructure Contents 1. Service Provider Resiliency ................................................................... 2 2. SIP

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What is attachment 1 contact center?

Attachment 1 contact center is a form used to report information about a call center's activities.

Who is required to file attachment 1 contact center?

Call centers that meet certain criteria are required to file attachment 1 contact center.

How to fill out attachment 1 contact center?

Attachment 1 contact center can be filled out online or submitted by mail with the required information.

What is the purpose of attachment 1 contact center?

The purpose of attachment 1 contact center is to provide data on call center operations for regulatory purposes.

What information must be reported on attachment 1 contact center?

Information such as number of calls handled, average call duration, and call center locations must be reported on attachment 1 contact center.

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