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OMB NO.: 2507-0001 EXPIRATION DATE: 03/31/2009 CUSTOMER SERVICE AND SATISFACTION SURVEY This survey is sponsored by HUD's Public & Indian Housing Real Estate Assessment Center (PRE-READ) to find out

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What is customer service and satisfaction?

Customer service and satisfaction refers to the level of assistance and support provided to customers to meet their needs and expectations.

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Companies or organizations that have customers and aim to measure and improve their satisfaction levels.

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Customer service and satisfaction can be measured through surveys, feedback forms, and customer interactions to gather data and analyze the results.

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The purpose of customer service and satisfaction is to improve customer loyalty, retention, and overall business performance.

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Information such as customer feedback, satisfaction scores, complaints, and resolutions should be reported.

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