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CALIFORNIA FRANCHISE TAX BOARD Collection Procedures Manual Rev., January 31, 2008-Page 1 of 81 8. CASE SERVICING SECTION 8. CASE SERVICING SECTION ................................................................
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What is collection procedures manual?
A collection procedures manual is a document that outlines the steps and policies for collecting debts owed to a company.
Who is required to file collection procedures manual?
Any business that engages in debt collection activities is required to have a collection procedures manual.
How to fill out collection procedures manual?
To fill out a collection procedures manual, the business should outline the steps for contacting debtors, the procedures for escalating collection efforts, and the policies for handling delinquent accounts.
What is the purpose of collection procedures manual?
The purpose of a collection procedures manual is to provide guidelines for employees on how to effectively collect debts while following legal requirements.
What information must be reported on collection procedures manual?
The collection procedures manual should include information on the debt collection process, communication methods with debtors, legal requirements, and escalation procedures.
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