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Consulting and Technical Services (CATS) Task Order Request for Proposals (TO RFP) Vignette Systems Support Services CATS TO RFP PROJECT E00P7200416 ISSUE DATE: December 19, 2006, Comptroller of Maryland
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......................................................................................................................... 19 SECTION 2 DATE AND TIME OF Proposal Issuance....................................................................................................... 26 SECTION 3 REPRESENTATIVES AND CONSULTANTS.......................................................................................................................... 35 Dates and Times of Proposals are as follows: Proposals must be received no later than December 19, 2006, and no later than August 11, 2007. Proposals are due October 1, 2007, or upon approval of the Department of Administration and the Maryland Office of Policy Development (RAPID), whichever occurs later. The PAID will make the determination whether the Department will approve or not approve a proposal. The PAID is responsible for administering the solicitation. Section 3(a) of the PAID Proposal Manual is used for requests for proposals for the following services: Section 3(a) Proposals for Software and Software-Based Products............................ 3 Section 3(a) Proposals for Digital or Graphic Publishing and Publishing Software........................... 4 Section 3(b) Proposals for Mobile or Internet Information Systems (IRIS)............. 4 Section 3(b) Proposals for Mobile or Internet Information Systems (IRIS) and Satellite Communications............................ 4 Section 3(b) Proposals for Mobile or Internet Information Systems (IRIS) and Telephony and Location Based Services.............................. 4 Section 3© Proposals for Software or Software-Based Applications for Human-Machine Interface (HMI) and Computer-Integrated Telecommunication (CIT) Applications............................... 5 Section 3© Proposals for Software or Software-Based Applications for Commercial Vehicles................................. 5 Section 3© Proposals for Software or Software-Based Applications for Industrial or Scientific Equipment......................... 5 Section 3(d) Proposals for Software or Software-Based Applications for Consumer Products................................. 5 Section 4 RESEARCH RESTRICTIONS AND EXCLUSIONS........................................................................................................... 9 RESEARCH RESTRICTIONS....................................................... 9 The following research must be excluded from a proposal: ..................................................................................................... 9 Section 5 SUBMISSION OF REQUESTS FOR PROPOSALS........................................................................................................... 9 Submission of Requests for Proposals is voluntary, except for the following types of proposals: ..................................................

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Vignette systems support services refers to the technical assistance and expertise provided by the Vignette Systems Support team. They offer support and maintenance services to clients using Vignette software solutions.
The clients or customers who use Vignette software solutions and require technical support and maintenance services can file for vignette systems support services.
To fill out vignette systems support services, clients need to contact the Vignette Systems Support team and provide relevant details about their software solution, technical issues, and support requirements. The support team will guide them through the process.
The purpose of vignette systems support services is to ensure that clients using Vignette software solutions receive timely technical assistance and maintenance support. It helps to troubleshoot issues, improve system performance, and enhance the overall customer experience.
The information that needs to be reported on vignette systems support services includes the client's name, contact details, software solution details, description of technical issues, and any other relevant information required by the Vignette Systems Support team.
The deadline to file vignette systems support services in 2023 will be determined by the Vignette Systems Support team and will be communicated to the clients at the time of their request for support services.
The penalty for the late filing of vignette systems support services will depend on the terms and conditions agreed upon between the client and the Vignette Systems Support team. It is advisable to adhere to the specified deadlines to avoid any potential penalties.
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