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IP Office SIP Extension Support Issue 1b (05 August 2009) 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and
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How to fill out SIP extensions:

01
Choose a SIP provider: Research and select a reliable SIP provider that meets your business needs. Consider factors such as call quality, pricing, features, and customer support.
02
Sign up for a SIP account: Once you have chosen a SIP provider, sign up for a SIP account. This typically involves providing your contact information, company details, and choosing a username and password for your SIP extensions.
03
Configure your PBX system: If you have a private branch exchange (PBX) system in place, you will need to configure it to support SIP extensions. This may involve accessing the PBX settings through a web interface or contacting your system administrator for assistance.
04
Add SIP extensions: After configuring the PBX system, you can now add SIP extensions. This is usually done by accessing the PBX settings and entering the desired extension numbers, usernames, and passwords.
05
Assign permissions and features: Determine what permissions and features each SIP extension should have. For example, you may want some extensions to have the ability to make international calls, while others are restricted to local calls only. Configure these settings accordingly.
06
Test the SIP extensions: Once you have added and configured the SIP extensions, it is important to test them to ensure they are working correctly. Make test calls, check for audio clarity, and verify that all desired features are functioning properly.

Who needs SIP extensions:

01
Small and medium-sized businesses: SIP extensions are commonly used by small and medium-sized businesses to provide employees with individual phone lines. This allows for better organization, call routing, and communication within the company.
02
Call centers: Call centers often rely on SIP extensions to efficiently manage incoming and outgoing calls. Each agent can have their own extension, making it easier to track performance, transfer calls, and monitor productivity.
03
Remote workers: SIP extensions are also beneficial for remote workers who need to connect to the company's phone system from anywhere. By using a SIP softphone or mobile app, remote employees can have their own extension and make and receive calls as if they were in the office.
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SIP extensions are additional lines or numbers that can be added to a SIP trunk in order to allow more simultaneous calls.
Businesses or individuals who need to add more lines or numbers to their SIP trunk in order to accommodate an increased call volume.
SIP extensions can usually be added through the settings of the SIP trunk provider or through the configuration of the PBX system.
The purpose of SIP extensions is to allow for more simultaneous calls to be made or received through a SIP trunk.
The information reported on SIP extensions typically includes the additional lines or numbers being added, the reason for the increase in call volume, and any relevant account information.
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