Get the free Customer Portal User Guide

Customer Portal User Guide Welcome to the ERM Business Energy Portal. This guide shows you the types of reports you can access and customize for your needs. DASHBOARD This is the page you will see

How to fill out customer portal user guide

How to fill out the customer portal user guide:

1. Start by logging into the customer portal using your credentials.
2. Navigate to the "User Guide" section or any similar option available.
3. Read through the instructions and guidelines provided in the user guide.
4. Familiarize yourself with the different features and functionalities of the customer portal.
5. Follow the step-by-step instructions provided in the user guide to complete various tasks on the portal.
6. If you encounter any difficulties or have questions, refer to the troubleshooting section of the user guide or contact customer support for assistance.

Who needs a customer portal user guide?

1. New customers who are unfamiliar with the customer portal and its features.
2. Existing customers who want to learn how to use additional features or functionalities of the customer portal.
3. Customers who want to optimize their usage of the portal and make the most out of its capabilities.
4. Anyone who wants to have a comprehensive understanding of the customer portal to ensure efficient and effective use.

Remember, the customer portal user guide serves as a valuable resource for users to navigate and utilize the customer portal effectively.

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What is customer portal user guide?

The customer portal user guide is a document that provides instructions and information on how to use a company's online portal for customers.

Who is required to file customer portal user guide?

Companies that provide online services or products to customers are required to file the customer portal user guide.

How to fill out customer portal user guide?

The customer portal user guide should be filled out with detailed instructions on how customers can navigate the online portal, access features, and troubleshoot problems.

What is the purpose of customer portal user guide?

The purpose of the customer portal user guide is to make it easier for customers to use the online portal, increase customer satisfaction, and reduce support calls for technical assistance.

What information must be reported on customer portal user guide?

The customer portal user guide must include instructions on how to create an account, login, reset passwords, contact customer support, and access services or products.