Get the free aesdirect technical assistance request form

Fax to: 1-301-562-7795. Redirect Technical Assistance Request Form. Select reason for request: ? Account Locked out due to unsuccessful login attempts ...

How to fill out aesdirect technical assistance request

How to fill out aesdirect technical assistance request?

1. Login to your aesdirect account using your username and password.
2. Click on the "Technical Assistance" tab located on the navigation menu.
3. Fill out the required information such as your contact details, company information, and a brief description of the technical issue you are facing.
4. Provide any additional details or attachments that may be relevant to your request.
5. Review the information you have entered to ensure accuracy.
6. Click on the "Submit" button to send your technical assistance request.

Who needs aesdirect technical assistance request?

1. Importers or exporters who are encountering technical issues or challenges while using aesdirect.
2. Individuals or companies seeking guidance or support to resolve technical problems related to the aesdirect system.
3. Users who require assistance in understanding certain features or functionalities of aesdirect.

Instructions and Help about aesdirect technical assistance request

[Music] Pete's Pigs, Ava speaking. How may I help you? An ITN? What is an ITN? How do I get one? An Internal Transaction Number. You get it from AES? I've never heard of AES. Call 1-800-549-0595. 1-800-549-0595 option 1. [inaudible phone caller] Okay, I'll give them a call, but whom do I ask for? I got a go. Bye! Hello? Hello? All I'm trying to do is ship some pigs to Germany. I mean, how hard can that be? They're telling me that the pigs are valued over $2,500, and I need an AES ITN. Who has ever heard of that? What happened to the days when you could just put something in the mail? How in the world am I going to get? Good morning, AES, this is Victoria. How may I help you? Hello Victoria, my name is Ava, and I was given your number by my courier company. I have some pigs that need to be exported out this U.S. ASAP and all I know is that because they are valued over $2,500 I need an ITN and I can get it from Redirect.gov. What is Redirect? Redirect is the U.S. Census Bureaus free Internet based application to file your Electronic Export Information, or WEI to the Automated Export System, which is AES. ITN? WEI? AES? What is with all of these acronyms? Well let's start at the beginning. An ITN is an Internal Transaction Number. It's your confirmation that the shipment information has been successfully received by the AES. In order to get the ITN you have to use a special program like Redirect. So how do I use Redirect? Step one is to submit the online Redirect registration form. To access the Redirect registration form go to the home page of Redirect at Redirect.gov and click on Register New Account. Complete and submit the Redirect registration. The registration is short and can be completed in a few minutes. The information is basic company information that I'm sure you have, like the company name and address. Shortly after your registration has been accepted Redirect will send an email confirming the email address listed on the registration form. That email will instruct you to complete the account registration by clicking on a link provided and entering a username and a password. Once the login information is submitted your company account will be created. Okay, so now I have an account. Is that all I have to do? Not quite. You still have a couple of easy steps to go. Step two is to review the Redirect Overview and the Redirect User Guide. To access the Redirect Overview and User Guide go to Redirect.gov and click on Support Center. Then click Redirect Users Guides. That overview and guide will provide a summary of the basic functions and navigation of the Redirect application. You'll be provided instructions on creating, sending, retrieving, deleting, and making corrections to shipments that you've already filed. This information also serves as quick preparation for the simple Redirect Interactive Certification Quiz. Okay, so no I guess you're going to tell me that I have to take a quiz? That's right. Step three is to take the Redirect...

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What is aesdirect technical assistance request?

An aesdirect technical assistance request is a formal inquiry made by a user of the AESDirect system to seek help or guidance from the technical support team regarding any technical issues or difficulties encountered while using the AESDirect system.

Who is required to file aesdirect technical assistance request?

Any user of the AESDirect system who is experiencing technical difficulties or needs assistance with the system is required to file an aesdirect technical assistance request.

How to fill out aesdirect technical assistance request?

To fill out an aesdirect technical assistance request, the user needs to provide their contact information, a detailed description of the technical issue or assistance required, and any relevant supporting documentation or screenshots if applicable.

What is the purpose of aesdirect technical assistance request?

The purpose of an aesdirect technical assistance request is to seek help or guidance from the technical support team in order to resolve any technical issues or difficulties faced while using the AESDirect system.

What information must be reported on aesdirect technical assistance request?

The aesdirect technical assistance request should include the user's contact information, a detailed description of the technical issue or assistance required, and any relevant supporting documentation or screenshots if applicable.