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Attachment E Scope of Work WARRANTY, MAINTENANCE AND SUPPORT ExhibitName:Warranty, Maintenance and Support Organization:CITYandTransitPartners Contractor: Prepared:CityofPhoenix TABLEOFCONTENTSWARRANTY,
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How to fill out warranty maintenance and support

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How to fill out warranty maintenance and support:

01
Read the warranty documentation thoroughly to understand the specific terms and conditions of the warranty, including what maintenance and support is covered.
02
Keep a copy of the warranty documentation for reference throughout the warranty period.
03
Determine the contact information for the warranty provider, such as their phone number or email address.
04
Contact the warranty provider to initiate a warranty claim or request maintenance and support. Be prepared to provide any necessary information, such as the product serial number or proof of purchase.
05
Follow any instructions provided by the warranty provider, such as sending the product for repairs or troubleshooting steps to be taken before seeking assistance.
06
Keep a record of all communication and interactions with the warranty provider, including dates, names of representatives spoken to, and details of the conversation.
07
If necessary, follow up with the warranty provider to ensure proper resolution or continue receiving ongoing maintenance and support.

Who needs warranty maintenance and support:

01
Individuals who have purchased a product that includes a warranty.
02
Businesses that have acquired equipment or technology with warranties.
03
Anyone who wants to ensure their product or equipment is properly maintained and supported to avoid potential issues.
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Warranty maintenance and support refers to the services provided by a company to ensure that the products sold are in good working condition and any issues are addressed within the warranty period.
The company who sells products with a warranty is required to file warranty maintenance and support.
To fill out warranty maintenance and support, the company must document all maintenance and support activities provided to customers during the warranty period.
The purpose of warranty maintenance and support is to uphold the company's commitment to customer satisfaction and ensure the proper functioning of products.
The information that must be reported on warranty maintenance and support includes details of maintenance activities, support provided, and any warranty claims made by customers.
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