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This document contains a recommendation from the Citizenship and Immigration Services Ombudsman to the USCIS Director regarding the implementation of an automated and standardized process for asylum
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How to fill out recommendation from form cis

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How to fill out Recommendation from the CIS Ombudsman to the Director, USCIS

01
Obtain the Recommendation form from the CIS Ombudsman’s website.
02
Carefully read the instructions provided with the form.
03
Fill out your personal and contact information in the designated sections.
04
Provide detailed information about your immigration case or issue.
05
Clearly state the recommendation you are seeking from the CIS Ombudsman.
06
If applicable, include any supporting documentation that supports your case.
07
Review the filled-out form for accuracy and completeness.
08
Submit the form to the CIS Ombudsman via the specified submission method (email or mail).

Who needs Recommendation from the CIS Ombudsman to the Director, USCIS?

01
Individuals who are experiencing issues with their immigration cases.
02
Immigrants who have not received timely responses from USCIS.
03
People seeking guidance or resolution on complex immigration matters.
04
Attorneys or advocates representing clients with immigration concerns.
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The Ombudsman will automatically assign a case number once you submit your request with an acknowledgment email sent to the email address that's been filled in on the form. The Office of the Ombudsman reviews all incoming requests for case assistance within 30 days.
First, you must reach out to USCIS to put in a complaint. They will send you back an email to inform you that you should expect an answer within 30 days. After the 30-day mark, if you still do not have an answer from USCIS, you may submit another case inquiry request.
Given the complexity and size of the U.S. immigration system, through the Homeland Security Act of 2002, Congress established the Office of the Citizenship and Immigration Services Ombudsman to act as a liaison between the public and DHS on immigration benefits.
USCIS has a toll-free customer service number, which is 800-375-5283 (TTY 800-767-1833), that you can call to discuss your concerns. Be sure to document the date and time of your call, as well as the name of the representative you speak with.
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). We are an independent office in the Department of Homeland Security (DHS) and are not part of USCIS.
The Role of USCIS Ombudsman in Immigration Cases The United States Citizenship and Immigration Services (USCIS) Ombudsman is an independent entity within USCIS that helps identify and resolve problems with USCIS services. They help improve the agency's customer service and adjudication process.

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The Recommendation from the CIS Ombudsman to the Director, USCIS is a formal suggestion or report that addresses issues faced by individuals or groups interacting with USCIS, aiming to improve services and policies.
Individuals or organizations that have encountered significant issues with their immigration cases or who seek to improve the USCIS processes may file a Recommendation from the CIS Ombudsman.
To fill out the Recommendation, you should provide detailed information about your case, including personal details, a description of the issue, any relevant documentation, and suggestions for improvement.
The purpose of the Recommendation is to highlight problems within the USCIS system and propose changes to enhance efficiency, transparency, and customer service.
The Recommendation must report information such as the individual's personal details, case history, a clear description of the problem, and any evidence or documents that support the claims made.
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