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Managing Cashflow GuidesKnowing your
customer
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The Managing Cashew Guide series is
produced by the Chartered Institute of
Credit Management (CICM) in association
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How to fill out knowing your customer

How to Fill Out Knowing Your Customer:
01
Begin by gathering essential information about your customers, including their full name, contact details, and identification documents.
02
Proceed to assess the customer's risk profile by evaluating factors such as their occupation, income source, and financial behavior.
03
Utilize a comprehensive customer onboarding form or software to collect and store the gathered information securely.
04
Verify the customer's identity through reliable documentation, ensuring they are who they claim to be.
05
Conduct thorough due diligence by researching and analyzing the customer's background, including any previous financial history or associations with illegal activities.
06
Continuously update and review the customer's information over time to stay up-to-date with any changes that may impact the risk profile.
07
Implement a robust customer identification program that adheres to regulatory requirements and best practices.
Who Needs Knowing Your Customer:
01
Financial Institutions: Banks, credit unions, and other financial organizations are required by law to comply with 'know your customer' (KYC) regulations. This is primarily to prevent money laundering, terrorist financing, and other illicit activities.
02
Cryptocurrency Exchanges: Due to the rising popularity and decentralized nature of cryptocurrencies, exchanges need to implement KYC procedures to verify the identity of their users and prevent fraudulent transactions.
03
Online Marketplaces: E-commerce platforms that facilitate online transactions between buyers and sellers may also benefit from KYC practices to ensure the safety and credibility of their users.
04
Insurance Companies: Insurance providers need to know their customers to assess risk accurately and determine appropriate coverage and premiums.
05
Government Agencies: Law enforcement, tax authorities, and other governmental bodies often require KYC information to investigate potential financial crimes or enforce tax regulations.
06
Regulated Service Providers: Various regulated professionals, such as lawyers, accountants, and real estate agents, may be obligated to perform KYC procedures to prevent potential involvement in money laundering or other illegal activities.
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What is knowing your customer?
Knowing your customer is the process of verifying and understanding the identity and background of clients in order to assess and mitigate potential risks.
Who is required to file knowing your customer?
Financial institutions such as banks, investment firms, and money service businesses are required to file knowing your customer.
How to fill out knowing your customer?
Knowing your customer forms typically require personal information such as name, address, date of birth, identification numbers, and source of funds.
What is the purpose of knowing your customer?
The purpose of knowing your customer is to prevent money laundering, fraud, and terrorist financing by verifying the identity of clients and monitoring their financial activities.
What information must be reported on knowing your customer?
Information such as identity documents, proof of address, occupation, and financial transactions must be reported on knowing your customer.
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