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This document provides guidance from the FDIC on identity theft and pretext calling, outlining the responsibilities of banks to protect customer information and report criminal activities related
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How to fill out Guidance on Identity Theft and Pretext Calling

01
Read the introductory section to understand the purpose of the guidance.
02
Identify the specific scenario related to identity theft or pretext calling you are addressing.
03
Gather necessary personal information such as identification details and any relevant account information.
04
Review the definitions of terms related to identity theft and pretext calling provided in the guidance.
05
Follow the outlined steps for reporting any incidents of identity theft if applicable.
06
Fill out the required forms accurately, ensuring that all information is complete and truthful.
07
Submit the completed forms as instructed, either online or by mail, depending on the guidance.

Who needs Guidance on Identity Theft and Pretext Calling?

01
Individuals who believe they are victims of identity theft.
02
Businesses wanting to protect themselves from pretext calling.
03
Law enforcement officials needing to understand the procedures for handling identity theft cases.
04
Consumers looking to educate themselves about identity theft and safeguard their personal information.
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People Also Ask about

In some states, law enforcement must obtain a court order before setting up a pretext call or are prohibited all together. In California, Penal Code Section 633 allows law enforcement officers to orchestrate and tape these calls as long as they are acting within the scope of their official duties.
The four types of identity theft include medical, criminal, financial and child identity theft. Medical identity theft occurs when individuals identify themselves as another to procure free medical care.
Like phishing, pretexting's main goal is to obtain your personal information under false pretenses. Pretexting is far more sophisticated and personal. After the initial call, the “pretexter” calls back at a later time and impersonates your banking institution, claiming there is an error of some sort in your account.
The key to pretexting success is ensuring the victim believes the attacker is who they say they are. It's not enough for the victim to find the character and scenario plausible; they must trust the attacker actually is, for example, a customer service rep from their cable company.
bank detects any known or suspected Federal criminal violation, or pattern of criminal violations, committed or attempted against the bank or involving a transaction or transactions conducted through the bank and involving or aggregating $25,000 or more in funds or other assets, where the bank believes that it was
Pretexting is a form of social engineering tactic used by attackers to gain access to information, systems, or services by creating deceptive scenarios that increase the success rate of a future social engineering attack.
Take action as soon as possible to limit the impact of identity theft and prevent further losses. Report all lost or stolen documents containing personal information, such as passports, driving licences, credit cards and cheque books to the organisation that issued them.

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Guidance on Identity Theft and Pretext Calling refers to the regulatory framework and best practices designed to help organizations identify, prevent, and respond to incidents of identity theft and the use of pretext calling, which involves obtaining personal information under false pretenses.
Entities that handle sensitive consumer information, such as financial institutions, healthcare providers, and other businesses regulated under privacy laws, are generally required to file Guidance on Identity Theft and Pretext Calling.
Organizations should complete the Guidance on Identity Theft and Pretext Calling by providing relevant details such as the nature of the incident, the steps taken to address it, and preventative measures implemented to protect against future occurrences.
The purpose of Guidance on Identity Theft and Pretext Calling is to establish a comprehensive approach to prevent and address identity theft and related fraudulent activities through awareness, reporting, and proactive measures.
Reporting must include details such as the type of incident, the identities of affected individuals, the measures taken to mitigate risk, and any remedial actions employed following the incident.
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