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This document provides guidance for small business entities regarding labeling requirements for over-the-counter and prescription drugs, specifically related to the inclusion of a toll-free number
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How to fill out Toll-Free Number Labeling and Related Requirements for Over-the-Counter and Prescription Drugs Marketed With Approved Applications; Small Entity Compliance Guide

01
Review the FDA guidelines for Toll-Free Number Labeling.
02
Determine if your product is an over-the-counter or prescription drug with an approved application.
03
Locate the appropriate section in the labeling template that requires the toll-free number.
04
Enter your toll-free number in the specified format, ensuring it is easily accessible and legible.
05
Verify compliance with all other labeling requirements outlined in the Small Entity Compliance Guide.
06
Conduct a final review of the label for accuracy and completeness before submission.

Who needs Toll-Free Number Labeling and Related Requirements for Over-the-Counter and Prescription Drugs Marketed With Approved Applications; Small Entity Compliance Guide?

01
Manufacturers of over-the-counter and prescription drugs that have received FDA approval.
02
Small businesses that produce or distribute these drugs and require guidance on compliance.
03
Regulatory affairs professionals seeking to ensure their products meet labeling standards.
04
Quality assurance teams responsible for maintaining labeling consistency and compliance.
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Drug products can be marketed without a prescription (i.e., nonprescription) or over-the-counter (OTC) if the Food and Drug Administration (FDA) determines they are safe and effective for use by a consumer without supervision by a licensed health care professional. have a low potential for misuse and abuse.
The Food and Drug Administration (FDA) mandates that OTC medications must include clear labeling that contains information about the active ingredients, usage instructions, expiration dates, and safety warnings to protect consumers and ensure safe and effective use.
The basics of medication labels include the drug name, dosage, and directions. Medication labels should always include warnings regarding safety. This could be a warning of the potential for drowsiness, interactions with other medications, or a maximum dosage alert.
All OTC drug products have to meet FDA quality, effectiveness, and safety standards. While easier to obtain and use than prescription drugs, it is important to understand that these products are medicines and not without risks.
The Food and Drug Administration (FDA), a regulatory agency within the Department of Health and Human Services, regulates the safety and effectiveness of drugs sold in the United States. FDA divides that responsibility into two phases.
Include All Necessary Information These labels must include: Title ("Drug Facts" or "Drug Facts (Continued)" Active Ingredient(s) and Amounts Per Dosage. Purpose and Use of Product.
All OTC drug labels include "Drug Facts", the who, what, how, when, and why of that medicine. The Drug Facts tell you what you need to know to give the right drug, in the rightdose, to the right person, at the right time, in the right way, and for the right purpose.
The Food and Drug Administration (FDA) mandates that OTC medications must include clear labeling that contains information about the active ingredients, usage instructions, expiration dates, and safety warnings to protect consumers and ensure safe and effective use.

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Toll-Free Number Labeling and Related Requirements provide guidelines for labeling over-the-counter (OTC) and prescription drugs to include a toll-free number for reporting adverse events or side effects, ensuring that consumers can easily report issues and receive assistance.
Manufacturers and distributors of over-the-counter and prescription drugs that are marketed with approved applications must comply with the toll-free number labeling requirements.
To fill out the guide, entities must ensure that the toll-free number is appropriately included on the labeling of their products, verify the number is operational, and maintain compliance with the prescribed formatting and location on the labeling.
The purpose is to enhance patient safety by facilitating the reporting of adverse events and ensuring that consumers have direct access to assistance regarding medication-related issues.
The information that must be reported includes the toll-free number itself, clear instructions on how consumers can report adverse effects, and any related contact information necessary for follow-up.
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