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This document provides guidelines and procedures for Oregon state agencies on how to handle suspicious mail items, focusing on safety for employees in managing internal mail processes and identifying
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How to fill out guidelines for handling suspicious

How to fill out Guidelines for Handling Suspicious Mail Items
01
Begin by identifying the item; check for unusual characteristics such as excessive weight, odd shape, or strange odors.
02
Do not open or shake the package; handle it as if it could be dangerous.
03
Isolate the item immediately in a safe area away from people and flammable materials.
04
If in a workplace, follow the company protocol for reporting suspicious items, which may include notifying a supervisor or security team.
05
Wash your hands thoroughly after handling the item.
06
If the item is deemed suspicious, contact local law enforcement or the appropriate authorities for further instruction.
07
Keep all individuals in the vicinity away from the area until authorities arrive.
Who needs Guidelines for Handling Suspicious Mail Items?
01
Individuals working in offices or public spaces who may handle mail items.
02
Mailroom staff and delivery personnel responsible for sorting and distributing packages.
03
Security personnel tasked with maintaining safety and security in workplaces and public areas.
04
Anyone involved in emergency response or health and safety management.
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What are the procedures for suspicious packages?
If you open a suspicious package: Stop handling it immediately. Do not move it. Leave the room and isolate yourself from other people to avoid any risk of contamination. Wash your hands with soap. Do not use a cell phone or two-way radio in the vicinity of the package. Call Security.
How to deal with a suspicious package?
Suspicious package Confirm as far as possible that the suspicious package is actually worth calling out the police and invoking emergency plans. Close all fire doors. Close all windows. Notify the police using the 999 system. Evacuate the immediate area without sounding the fire alarm.
What are the procedures for suspicious mail?
First Response Safety Guidelines Observe object and note appearance - do not touch, tilt or tamper. Turn Off 2-WAY RADIO or MOBILE PHONE and NO FLASH PHOTOGRAPHY within 25m of the package ▪ Ensure that persons are evacuated from the immediate area.
What qualifies as a suspicious package?
Suspicious packages or articles might have an irregular shape, soft spots or bulges. Suspicious packages or articles might make a buzzing or ticking noise or sloshing sound. Pressure or resistance might be noted when removing contents from an envelope or parcel.
How do you handle suspicious mail?
Procedures for Handling Suspicious Mail and Packages Stay calm. Do not open the letter or package (or open any further), do not shake it, do not show it to others, or empty its contents. Leave the letter or package where it is or gently place it on the nearest flat surface.
What are the steps in handling suspicious packages and items?
Don't Open Any Parcel Until Verified as Safe Handle with care. Don't shake or bump. Don't open,smell, touch or taste it. Isolate it immediately. Treat is as suspect. Call local law enforcement authorities.
How to handle a suspicious mail?
Follow these steps: Isolate the mail piece. Evacuate the immediate area. Wash your hands thoroughly with soap and water. This also applies to everyone that has handled the mail piece. Notify local law enforcement immediately.
What is considered suspicious mail?
Be aware of letters or packages that have suspicious traits that include, but are not limited to: Envelopes sealed with excessive tape. Handwritten or poorly typed addresses, especially those in hand-printed block lettering. Incorrect or non-existent departments or position titles.
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What is Guidelines for Handling Suspicious Mail Items?
Guidelines for Handling Suspicious Mail Items are a set of protocols designed to help individuals and organizations identify, assess, and respond to potentially dangerous mail or packages.
Who is required to file Guidelines for Handling Suspicious Mail Items?
All employees and personnel who handle mail and packages within organizations, especially those in security-sensitive environments, are required to be familiar with and to follow the Guidelines for Handling Suspicious Mail Items.
How to fill out Guidelines for Handling Suspicious Mail Items?
To fill out the Guidelines for Handling Suspicious Mail Items, individuals must provide specific details regarding the mail item in question, including descriptions, sender information, any unusual characteristics, and actions taken or recommended.
What is the purpose of Guidelines for Handling Suspicious Mail Items?
The purpose of Guidelines for Handling Suspicious Mail Items is to ensure the safety and security of individuals by providing clear steps to follow when encountering suspicious mail, reducing the risk of harm and ensuring proper reporting.
What information must be reported on Guidelines for Handling Suspicious Mail Items?
The information that must be reported includes the sender's name and address, a description of the mail item, any distinctive features, the date and time it was received, and the actions taken in response to the suspicious mail.
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