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This document outlines the U.S. Nuclear Regulatory Commission's (NRC) approval process for the collection of qualitative feedback from the public regarding agency service delivery, including provisions
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How to fill out Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

01
Identify the purpose of the feedback collection and the specific services to be assessed.
02
Gather relevant stakeholder input to ensure that all necessary areas of feedback are covered.
03
Complete the Generic Clearance form by providing detailed information about the methods of data collection (surveys, interviews, focus groups, etc.).
04
Specify the target population from whom feedback will be collected and outline the sampling strategy.
05
Describe how the data will be analyzed and utilized to improve the service delivery.
06
Ensure compliance with federal guidelines by reviewing the clearance requirements.
07
Submit the completed form to the appropriate oversight agency for approval.

Who needs Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery?

01
Federal agencies seeking to collect qualitative feedback from stakeholders regarding their services.
02
Agencies looking to improve service delivery through direct user input.
03
Organizations needing to meet federal mandates for public engagement and feedback collection processes.
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Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery is a mechanism that allows federal agencies to gather qualitative feedback about their services from the public. This feedback is used to improve service delivery and enhance customer satisfaction.
Federal agencies that wish to collect qualitative feedback from the public regarding their services are required to file the Generic Clearance. This includes any agency that conducts outreach or interacts with the public for service delivery.
To fill out the Generic Clearance, an agency must complete a specific form outlining the purpose, methodology, target audience, and anticipated frequency of data collection. They must also describe how the feedback will be used to improve services.
The purpose of the Generic Clearance is to facilitate the collection of valuable feedback from the public, allowing federal agencies to identify service shortcomings and enhance overall service delivery based on direct input from users.
Agencies must report information including the objectives of the feedback collection, the target population, the types of questions to be asked, the methods of data collection, and how the data will inform decision-making processes.
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