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This document outlines the procedures to follow when receiving a bomb threat, including a series of questions to ask the caller and a method to document the information received.
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How to fill out bomb threat telephone call

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How to fill out Bomb Threat Telephone Call Procedures

01
Stay calm and try to gather as much information as possible.
02
Use a Bomb Threat Telephone Call Checklist if available.
03
Ask questions like: What is your name? What is your location? What kind of bomb is it? When is it set to explode?
04
Note the time and duration of the call.
05
Record any background noises that can provide clues (e.g., traffic, voices).
06
Make sure to keep the caller on the line as long as possible.
07
Notify authorities immediately after the call ends.
08
Do not discuss the threat with anyone else until authorities have been informed.

Who needs Bomb Threat Telephone Call Procedures?

01
Employees in organizations that may be targeted by bomb threats.
02
Security personnel responsible for handling emergencies.
03
Management teams who need to ensure employee safety.
04
Emergency response teams for effective coordination.
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Remain calm & do not hang up, keep the caller on the line for as long as possible. If possible, signal other staff members to listen & notify Site Decision Maker(s) If the phone has a display, copy the number and/or letters on the display. Write down the exact wording of the threat.
Remain calm & do not hang up, keep the caller on the line for as long as possible. If possible, signal other staff members to listen & notify Site Decision Maker(s) If the phone has a display, copy the number and/or letters on the display. Write down the exact wording of the threat.
Activate alarm. Touch or move a suspicious package. At the conclusion of the threat, immediately call authorities. Ensure the Bomb Threat Checklist has been completed and provide a copy to the appropriate personnel or emergency services.
Most bomb threats are received by telephone. Bomb threats are serious until proven otherwise. Stay calm — control your breathing. Keep the caller on the line for as long as possible. Signs of a suspicious package: ♦ No return address. BOMB THREAT CHECKLIST. Ask Caller: Information about Caller: of noise) Caller's Voice.
Questions to Ask the Caller When will the bomb explode? Where is it? What does it look like? What kind of bomb is it? What will cause it to explode? Why was it placed in the building? Did you place the bomb? What is your name?
Most bomb threats are received by telephone. Bomb threats are serious until proven otherwise. Stay calm — control your breathing. Keep the caller on the line for as long as possible. Signs of a suspicious package: ♦ No return address. BOMB THREAT CHECKLIST. Ask Caller: Information about Caller: of noise) Caller's Voice.
When dealing with suspicious items apply the 4 Cs protocol: Confirm, Clear, Communicate and Control.
Take the caller seriously. Ask a lot of questions, (see list below). Take notes on everything said and heard, including background noise, voice characteristics, etc. Keep the caller on the line as long as possible by asking questions.

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Bomb Threat Telephone Call Procedures are a set of guidelines and actions to be followed when a bomb threat is received via telephone, ensuring the safety of individuals and facilitating an effective response.
Any personnel who receive a bomb threat telephone call, including security staff, receptionists, and other employees, are required to file Bomb Threat Telephone Call Procedures.
To fill out Bomb Threat Telephone Call Procedures, individuals should document the details of the call, including the time, the caller's voice and background noise, the message conveyed, and any specific threats made.
The purpose of Bomb Threat Telephone Call Procedures is to ensure a structured response to bomb threats, enhance safety measures, and assist law enforcement in managing and investigating the threat.
Information that must be reported includes the date and time of the call, the caller's identity if known, details of the threat, any instructions given by the caller, and the caller's demeanor.
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