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What is first-time installation form

The First-Time Installation Form is a service agreement used by customers in Singapore to request or reject a first-time fibre installation service from OpenNet Pte Ltd.

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Who needs first-time installation form?

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First-time installation form is needed by:
  • Residential customers seeking fibre installation services
  • Business owners requiring fibre connectivity in Singapore
  • Tenants needing owner's authorization for installation
  • Individuals looking to understand costs and appointment details
  • Customers reviewing terms and conditions of the service

How to fill out the first-time installation form

  1. 1.
    Begin by accessing pdfFiller and searching for the First-Time Installation Form. Navigate to the document library and find the form using the search bar.
  2. 2.
    Once the form is open, review the instructions provided. You will see several fillable fields that need your attention.
  3. 3.
    Before filling the form, gather essential details such as your name, NRIC/FIN/Passport number, contact number, and email address. Ensure that you have the owner's authorization if applicable.
  4. 4.
    Start filling in the fields. Click on the first text field labeled 'Name:' and type your full name. Move to the next field and enter your NRIC/FIN/Passport number accurately.
  5. 5.
    Continue by providing your contact number and email in their respective fields. Use the click-and-type feature provided by pdfFiller.
  6. 6.
    Next, locate the checkboxes for titles like 'Mr/Mrs/Miss/Mdm/Dr' and select the appropriate one by clicking on it. Do the same for the appointment days available by selecting your preferred day.
  7. 7.
    Make sure to carefully read the declaration on the form stating, 'I understand OpenNet Pte Ltd will contact me within 5 working days upon receipt of this form to confirm my appointment.' Check the box to affirm your understanding.
  8. 8.
    After completing all the required fields, take a moment to review the information entered for any errors or omissions. Ensure all sections are filled correctly.
  9. 9.
    Once you are satisfied with the filled-in details, look for the options to save or submit the form. You can download a copy for your records or submit it directly via the platform.
  10. 10.
    Finally, follow the prompts to submit your form electronically through pdfFiller, ensuring to keep a copy for your records.
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FAQs

If you can't find what you're looking for, please contact us anytime!
The First-Time Installation Form is primarily for residents and business owners in Singapore looking for fibre installation services from OpenNet Pte Ltd. Tenants may also complete the form with the owner’s authorization.
While there's no specific deadline mentioned, it is advisable to submit the First-Time Installation Form as soon as possible to ensure timely processing and installation scheduling.
You can submit the completed First-Time Installation Form electronically through pdfFiller after filling it out. Ensure all required fields are complete and follow the submission prompts on the platform.
The form may require supporting information such as the owner's authorization if you are a tenant. However, no specific documents are mentioned; check with OpenNet Pte Ltd for any additional requirements.
Ensure to double-check that all fields are filled out accurately, especially personal information like NRIC/FIN numbers and contact details. Also, ensure you select the correct title and appointment day to avoid delays.
Once submitted, OpenNet Pte Ltd typically contacts you within 5 working days to confirm your installation appointment. Processing times may vary depending on their workflow.
If you notice an error after submission, contact OpenNet Pte Ltd directly as soon as possible. They may guide you on how to amend your request or resubmit the necessary details.
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This form may include fields for payment information. Data entered in these fields is not covered by PCI DSS compliance.