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To be publishedSpecification of Service Level Agreements, clarifying concepts on the basis of practical researchAUTHORS Jo's Trainees P.O. Box 513 5600 MB Eindhoven The Netherlands Telephone: +31402472192 Telefaxes:

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What is specification of service level?

Specification of service level is a document that outlines the agreed-upon performance metrics and expectations for a service provider.

Who is required to file specification of service level?

The service provider is required to file the specification of service level.

How to fill out specification of service level?

The specification of service level can be filled out by documenting the performance metrics, desired outcomes, and expectations in the provided template.

What is the purpose of specification of service level?

The purpose of the specification of service level is to establish clear expectations and guidelines for the service provider, ensuring that the agreed-upon performance metrics are met.

What information must be reported on specification of service level?

The specification of service level must include details such as performance indicators, response times, availability, and any other relevant metrics or targets.

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