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ACTA Polytechnic HungaricaVol. 6, No. 4, 2009Customer Relationship Management: Implementation Process Perspective Alok Mishra, Deepti Mishra Department of Computer Engineering Atilt University, Ankara,

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What is customer relationship management?

Customer relationship management (CRM) is a strategy and set of technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle in order to improve customer service, retention, and drive sales.

Who is required to file customer relationship management?

There is no specific requirement to file customer relationship management (CRM) as it is not a filing or reporting process. CRM is a business strategy and system implemented by organizations to manage customer relationships.

How to fill out customer relationship management?

Customer relationship management (CRM) is not filled out as a form or document. It is a system or software that companies use to manage and track customer interactions, communications, and data. It involves setting up and configuring the CRM software, entering customer information, and utilizing the features provided by the CRM system.

What is the purpose of customer relationship management?

The purpose of customer relationship management (CRM) is to build and maintain strong relationships with customers and improve customer satisfaction. CRM systems help businesses track customer interactions, manage marketing campaigns, analyze customer data, and provide personalized experiences to enhance customer relationships and drive business growth.

What information must be reported on customer relationship management?

Customer relationship management (CRM) does not require any specific information to be reported. However, CRM systems typically store and track various customer-related information such as customer contacts, interactions, purchase history, preferences, and demographics.

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