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MASTER'S THESIS Assessment of citizen satisfaction with government services in Iran Maryam Maya Shaman Master program Business Administration Rule University of Technology Department of Business Administration,

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What is assessment of citizen satisfaction?

Assessment of citizen satisfaction refers to the process of evaluating and measuring the level of satisfaction among the citizens towards a particular service or government entity.

Who is required to file assessment of citizen satisfaction?

Government entities and organizations responsible for providing services to citizens are generally required to file an assessment of citizen satisfaction.

How to fill out assessment of citizen satisfaction?

The process of filling out an assessment of citizen satisfaction may vary depending on the specific requirements of the governing body or organization. Generally, it involves collecting feedback from citizens through surveys, interviews, or other means, and analyzing the data to determine the level of satisfaction.

What is the purpose of assessment of citizen satisfaction?

The purpose of assessment of citizen satisfaction is to evaluate the effectiveness of government services, identify areas for improvement, and ensure that the needs and expectations of citizens are being met.

What information must be reported on assessment of citizen satisfaction?

The specific information to be reported on an assessment of citizen satisfaction may depend on the requirements set by the governing body or organization. However, it typically includes data on overall satisfaction levels, specific service areas, demographics of respondents, and any relevant comments or suggestions provided by citizens.

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