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Get the free PROBLEM REPORT - chemistry depaul

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This document is intended for reporting problems encountered during the operation of DePaul Chemistry instruments, capturing necessary user information and problem details.
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How to fill out PROBLEM REPORT

01
Start by entering your name and contact information at the top of the report.
02
Provide a clear and concise title for the problem.
03
Describe the problem in detail, including steps to reproduce it if applicable.
04
Specify the date and time when the problem occurred.
05
Indicate any error messages or symptoms observed.
06
Mention the urgency of the problem (e.g., critical, high, medium, low).
07
Attach any relevant screenshots or files that illustrate the problem.
08
Review the report for accuracy and completeness before submission.

Who needs PROBLEM REPORT?

01
Employees experiencing technical issues that require resolution.
02
IT support teams who need information to troubleshoot and fix problems.
03
Project managers needing an overview of recurring issues within their teams.
04
Quality assurance teams monitoring the efficiency of systems and processes.
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“The high school dropout rate in our community has risen by 20% over the past two years, negatively impacting our future workforce. We need to implement targeted intervention programs to reduce dropout rates and ensure a more educated workforce.”
Writing a Problem Report Environment: the context in which the problem occurred. History: the steps to go from a starting environment to the moment a problem occurs. Expectation: what you expected to happen. Actual: what actually happened. Evidence: how do you know what happened.
A statement is true if what it asserts is the case, and it is false if what it asserts is not the case. For instance, the statement “The trains are always late” is only true if what it describes is the case, i.e., if it is actually the case that the trains are always late.
Problem Statement Overview Specify and describe the problem (with appropriate citations) Explain the consequences of NOT solving the problem. Explain the knowledge needed to solve the problem (i.e., what is currently unknown about the problem and its resolution – also referred to as a gap)
Sample Problem Statement Sentence 1 - Farmers desire high crop yields to maximise profit. Sentence 2 - Unfortunately insects reduce yield so farmers need to apply costly insecticides. Sentence 3 - By genetically engineering a crop to naturally produce an insecticide, the need for spraying would be removed.
In developing a problem statement, it helps to think like a journalist by focusing on the five Ws: who, what, when, where, and why or how. Keep in mind that every statement may not explicitly include each component.
“An employee turnover of 35% in company X is negatively impacting productivity, morale, and profitability.”
Stated most simply, a problem is the difference between what is, and what might or should be. "No child should go to bed hungry, but one-quarter of all children do in this country," is a clear, potent problem statement.

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A PROBLEM REPORT is a formal document used to identify, document, and track issues or problems encountered in a project or system. It typically includes details about the nature of the problem, its impact, and potential resolutions.
Anyone involved in the project or system, such as team members, testers, or users, is typically required to file a PROBLEM REPORT when they encounter an issue that affects functionality or performance.
To fill out a PROBLEM REPORT, you should provide a clear description of the problem, include steps to reproduce it, state the expected and actual outcomes, attach any relevant screenshots or logs, and assign a priority level if applicable.
The purpose of a PROBLEM REPORT is to facilitate communication about issues, ensure they are documented and addressed in a systematic manner, and track the resolution process to prevent recurrence.
The information that must be reported on a PROBLEM REPORT typically includes the problem description, the severity or priority level, steps to reproduce the issue, expected results, actual results, and any relevant attachments or references.
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