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Document outlining the compliance plan for Palmetto Telephone Communications, LLC to provide Lifeline services to eligible low-income residents in South Carolina, detailing eligibility criteria, application
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How to fill out lifeline compliance plan

How to fill out Lifeline Compliance Plan
01
Start with the basic information about your organization, including name, address, and contact details.
02
Identify the specific Lifeline services offered by your organization.
03
Outline the policies and procedures in place to ensure compliance with Lifeline program rules.
04
Include a detailed description of training provided to staff regarding Lifeline compliance.
05
Document the process for handling customer complaints and appeals related to Lifeline services.
06
Establish methods for monitoring and auditing compliance with Lifeline regulations.
07
Review and update the plan regularly to reflect any changes in regulations or services.
Who needs Lifeline Compliance Plan?
01
Any telecommunications provider participating in the Lifeline program.
02
Organizations that offer Lifeline services to ensure they comply with federal regulations.
03
Companies aiming to provide discounts on phone or internet services to low-income individuals.
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What is a Lifeline plan?
The California LifeLine Program provides discounts on home phone and cell phone services to qualified households. The California LifeLine discounts help consumers lower the cost of their phone bills.
Who pays for the Lifeline program?
Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace. Subscribers can also purchase discounted broadband internet from participating providers. The Lifeline program is funded by telephone fees as part of the Universal Service Fund.
Is Lifeline ending in 2025?
The standard Lifeline support of $5.25 remains available to eligible consumers who subscribe to voice-only service until at least December 1, 2025. Additionally, the minimum mobile broadband data standard will also remain at 4.5 GB per month until December 1, 2025.
Who is eligible for the FCC Lifeline program?
To participate in the Lifeline program, consumers must either have a household income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental
How much does Lifeline cost per month?
Finally, you'll like how it's shower-safe and works for up to 72 hours per charge. Lifeline requires an upfront $99.95 activation fee and charges $49.95 per month, which includes fall detection.
What is the maximum income to qualify for Lifeline?
Income Eligibility Household Size48 Contiguous States, DC, & TerritoriesAlaska 2 people $24,719 $30,902 3 people $31,091 $38,867 4 people $37,463 $46,832 5 people $43,835 $54,7975 more rows
What are the rules for the FCC Lifeline program?
To participate in the Lifeline program, consumers must either have a household income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental
Who is eligible for Lifeline ACP?
You can qualify for Lifeline if your household income is up to 135% of the Federal Poverty Guidelines or if you or someone in your household participates in certain federal assistance programs like SNAP and Medicaid.
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What is Lifeline Compliance Plan?
The Lifeline Compliance Plan is a formal document that outlines how a telecommunications provider will comply with the Lifeline program requirements set forth by the Federal Communications Commission (FCC). It includes policies, procedures, and systems in place to ensure eligibility verification and other compliance measures.
Who is required to file Lifeline Compliance Plan?
All telecommunications providers that participate in the Lifeline program are required to file a Lifeline Compliance Plan with the FCC. This includes providers offering discounts on telecommunications services to eligible low-income consumers.
How to fill out Lifeline Compliance Plan?
To fill out the Lifeline Compliance Plan, providers must provide detailed information about their eligibility verification processes, outreach efforts, customer service procedures, and how they will maintain compliance with Lifeline program rules. Templates and guidelines are often provided by the FCC.
What is the purpose of Lifeline Compliance Plan?
The purpose of the Lifeline Compliance Plan is to ensure that telecommunications providers adhere to the regulations of the Lifeline program and that they are effectively serving eligible low-income consumers, thus promoting access to affordable telecommunications services.
What information must be reported on Lifeline Compliance Plan?
The Lifeline Compliance Plan must report information such as the provider's procedures for verifying eligibility, processes for outreach and enrollment, customer complaint handling, and any systems in place for monitoring compliance. Detailed descriptions of how the provider will adhere to FCC regulations are also required.
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