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Get the free Health Insurance Counseling and Advocacy Program (HICAP) Performance Reports - aging ca

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This Program Memo outlines new Performance Reports and model forms for the HICAP to notify about the implementation and submission dates for reports, designed to comply with federal reporting requirements.
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How to fill out health insurance counseling and

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How to fill out Health Insurance Counseling and Advocacy Program (HICAP) Performance Reports

01
Gather all necessary data relating to the services provided during the reporting period.
02
Organize client information, including demographics, reasons for seeking assistance, and outcomes achieved.
03
Complete each section of the performance report, including activities, number of clients served, and types of services rendered.
04
Document any relevant statistics or metrics that demonstrate the impact of the program.
05
Ensure accuracy by cross-referencing data with internal records or databases.
06
Review the report for completeness and clarity.
07
Submit the report by the specified deadline, following any additional submission guidelines.

Who needs Health Insurance Counseling and Advocacy Program (HICAP) Performance Reports?

01
Organizations providing health insurance counseling services.
02
State and local government agencies overseeing health insurance programs.
03
Non-profit organizations involved in elder care advocacy.
04
Researchers or policymakers studying health insurance access and outcomes.
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HICAP is run through the California Department on Aging, which also manages their 1-800-434-0222 hotline.
No-cost, Unbiased Medicare Counseling 800-434-0222 Page 2 HICAP Health Insurance Counseling & Advocacy Program A No-Cost Service to Help Maximize Your Medicare Benefits How to Get Help: Our HICAP call center is open Monday through Friday, 8 am to 4 pm. Personalized counseling in multiple languages is available.
HICAP services are provided by highly trained volunteer counselors who are registered with the California Department of Aging (CDA) to assist seniors, disabled adults and their families with free and unbiased Medicare Counseling.
The six major government health care programs — Medicare, Medicaid, the State Children's Health Insurance Program (SCHIP), the Department of Defense TRICARE and TRICARE for Life programs (DOD TRICARE), the Veterans Health Administration (VHA) program, and the Indian Health Service (IHS) program — provide health care
GEHA (Government Employees Health Association) is a self-insured, not-for-profit association providing medical and dental plans to federal employees and retirees and their families through the Federal Employees Health Benefits (FEHB) program and the Federal Employees Dental and Vision Insurance Program (FEDVIP).
HICAP counselors are trained in Medi-Cal and Medicare and can help you understand the complex insurance options to find the best fit for you. You can also learn about Medicare or Medi-Cal by attending community presentations or conferences conducted by HICAP counselors.
UnitedHealthcare works with the federal government through the Federal Employees Health Benefits (FEHB) Program to provide government employees, annuitants and their families with quality health care coverage.

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HICAP Performance Reports are documentation that track and evaluate the performance and impact of health insurance counseling services provided to beneficiaries, ensuring accountability and informing improvements in service delivery.
Organizations and agencies that participate in the HICAP program and provide health insurance counseling and advocacy services are required to file these performance reports.
To fill out HICAP Performance Reports, detailed information about the counseling services provided, beneficiary demographics, outcomes, and performance metrics must be collected and entered into the designated reporting format or system.
The purpose of HICAP Performance Reports is to assess the effectiveness of counseling services, ensure compliance with program standards, and identify areas for improvement, ultimately enhancing the service delivery to beneficiaries.
Reported information typically includes the number of beneficiaries served, types of services provided, demographics of beneficiaries, measurable outcomes, and any barriers faced in providing services.
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