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Message On Hold Order Form rev. 12/12 valid through 12/13 ITEM DESCRIPTION Professionally produced audio messages designed to play on your office phone system while patients/prospects are on hold.
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How to fill out message on hold messages

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How to fill out message on hold messages?

01
Start by brainstorming key information that you want to convey in your message on hold. This could include details about your products or services, upcoming promotions, or any other important announcements.
02
Write a script for your message on hold. Keep it concise and engaging, ensuring that it matches the tone and branding of your business. Use a conversational tone and avoid technical jargon that may confuse your callers.
03
Include a warm greeting at the beginning of your message on hold to make your callers feel welcomed and valued. You can also use this opportunity to thank them for their patience.
04
Divide your message on hold into different segments or sections. This will help you organize your content and make it easier for callers to follow along.
05
Incorporate music or instrumental tracks to add a pleasant and relaxing ambiance to your message on hold. Make sure that the music you choose aligns with your target audience and the image of your business.
06
Review and edit your script to ensure that it flows smoothly and is error-free. Consider seeking feedback from colleagues or professional voiceover artists to enhance the quality of your message on hold.
07
Record the voiceover for your message on hold. You can either hire a professional voiceover artist or use voiceover software and equipment to ensure a clear and professional sound.
08
Test your message on hold before implementing it. Dial your business phone number and go through the on hold experience as a caller. Make any necessary adjustments to the volume levels, pacing, or content based on your own experience.

Who needs message on hold messages?

01
Businesses with high call volumes: Message on hold messages are essential for businesses that receive a significant number of calls from customers. It helps to keep callers engaged and informed while they wait.
02
Businesses with frequent hold times: If your business often experiences longer hold times, message on hold is a valuable tool to prevent callers from becoming frustrated or bored during the wait.
03
Businesses with a diverse customer base: Message on hold allows businesses to communicate with callers in a personalized and targeted manner. This is particularly beneficial for businesses with a diverse customer base that may have different preferences or interests.
In conclusion, filling out message on hold messages requires careful planning and writing, along with incorporating music and a professional voiceover. It is a valuable tool for businesses with high call volumes, frequent hold times, and a diverse customer base.
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Message on hold messages are recorded messages that are played to callers who are placed on hold while waiting to speak with a representative.
Businesses or organizations that have a telephone system with a hold function are required to have message on hold messages in place.
Message on hold messages can be filled out by hiring a professional voiceover artist to record the message or by using a messaging service that specializes in creating on hold messages.
The purpose of message on hold messages is to keep callers entertained and informed while they wait on hold, as well as to promote products or services.
Message on hold messages must include important company information, such as business hours, location, and services offered.
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