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Purchasing Card Program Card Dispute Form NOTE: Cardholder should first make good faith effort to settle disputes directly with the merchant. If assistance from BBT is required, please complete this

How to fill out card dispute form

How to fill out a card dispute form:

1. Gather all necessary information: Before filling out the card dispute form, make sure to have all the relevant information ready. This includes details about the disputed transaction, such as the date, amount, and merchant's name. You may also need to provide your card information, such as the card number and expiry date.
2. Contact your card issuer: Before filling out the form, it's a good idea to contact your card issuer to inform them about the dispute. They may provide guidance on the process or offer alternative solutions. Make note of any reference numbers or case numbers provided during the conversation.
3. Obtain a card dispute form: Typically, card issuers offer card dispute forms online. You can usually find them on their website or by contacting their customer service. Request the form and ask for any instructions or additional documents required to submit the dispute.
4. Fill out the form accurately: Read the instructions carefully and fill out the card dispute form accurately. Provide your personal information, such as your name, address, and contact details. Then, move on to detailing the disputed transaction, including the reason for dispute and any supporting evidence you may have.
5. Include supporting evidence: To strengthen your case, attach any supporting evidence such as receipts, emails, or a written explanation of the dispute. Make sure to include all relevant documents and organize them neatly to make it easy for the card issuer to review your claim.
6. Double-check the form: Before submitting the form, review all the information you've provided to ensure accuracy and completeness. Any missing or incorrect details can delay the resolution of your dispute. Take the time to proofread and make any necessary corrections.
7. Submit the form: Once you have finalized the card dispute form and included all necessary attachments, follow the instructions provided by your card issuer to submit the form. This can usually be done electronically via email or through their online portal. Keep a copy of the completed form for your records.

Who needs a card dispute form?

1. Individuals who have identified unauthorized or fraudulent transactions on their credit or debit card statements may need a card dispute form. It allows them to formally dispute the charges and seek a resolution from their card issuer.
2. Customers who have experienced billing errors, such as being charged multiple times for the same transaction or incorrect amount, may require a card dispute form. This form enables them to provide details of the error and request a correction or refund.
3. Consumers who have made a purchase but have not received the product or service, despite a charge being made on their card, may need a card dispute form. By completing this form, they can report the issue to their card issuer and seek reimbursement for the undelivered or unrendered transaction.

For pdfFiller’s FAQs

What is card dispute form?

A card dispute form is a document used to report unauthorized or erroneous transactions on a credit or debit card.

Who is required to file card dispute form?

Any cardholder who notices unauthorized or incorrect charges on their card statement is required to file a card dispute form.

How to fill out card dispute form?

To fill out a card dispute form, the cardholder must provide details of the disputed transaction, such as the date, amount, merchant name, and reason for dispute.

What is the purpose of card dispute form?

The purpose of a card dispute form is to notify the card issuer of any unauthorized or incorrect charges so that they can investigate and resolve the issue.

What information must be reported on card dispute form?

The cardholder must report details of the disputed transaction, including the date, amount, merchant name, and reason for dispute.

How can I send card dispute form to be eSigned by others?

When you're ready to share your card dispute form, you can swiftly email it to others and receive the eSigned document back. You may send your PDF through email, fax, text message, or USPS mail, or you can notarize it online. All of this may be done without ever leaving your account.

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