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CLERICAL AND SERVICE STAFF ADVISORY COMMITTEE MINUTES April 24, 2013, Present: Rita Swartzlander, Kenny Clark, Terry Blanche, Dee Combs, and Kelli Martin. Guests: Cindy Greer, Game Lindsey, Rachel
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01
Determine the job requirements: Start by understanding the specific roles and responsibilities that need to be fulfilled by the clerical and service staff. Consider the tasks they will be responsible for, the level of experience and skills required, and any necessary qualifications or certifications.
02
Create a job description: Develop a clear and detailed job description that outlines the duties, responsibilities, and qualifications needed for the clerical and service staff positions. Include essential skills, preferred experience, and any specific requirements such as bilingual proficiency or knowledge of specific software programs.
03
Advertise the job openings: Utilize various channels to attract potential candidates. Post the job openings on online job boards, professional networking sites, and your company's career page. Additionally, consider reaching out to local vocational schools, community centers, or attending job fairs to target a wider audience.
04
Review resumes and applications: Once you start receiving applications, carefully review each candidate's resume and application to assess their qualifications, experience, and potential fit with your organization. Consider conducting initial phone screenings or screening questionnaires to further evaluate candidates.
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Conduct interviews: Select the most promising candidates to invite for interviews. Prepare a set of standardized questions to ask during the interviews to ensure consistency and fairness. Consider conducting multiple rounds of interviews to get a comprehensive understanding of each candidate's abilities and fit with your company culture.
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Check references: Prior to making a final decision, contact the references provided by the top candidates. Speaking with previous employers or supervisors can provide valuable insights into the candidate's work ethics, performance, and compatibility with a team.
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Make a job offer: Once you have identified the ideal candidate, extend a formal job offer outlining the compensation, benefits, and starting date. Provide any necessary paperwork or documentation related to the employment process.

Who needs clerical and service staff?

01
Small businesses: Small companies often require clerical and service staff to handle administrative tasks, customer service, and general office operations. Hiring these staff members can help alleviate the workload for business owners and allow them to focus on core aspects of their business.
02
Corporations and large organizations: Larger companies typically require clerical and service staff to manage various administrative tasks, such as scheduling, data entry, filing, and customer support. These professionals play a vital role in ensuring the smooth operation of the organization.
03
Service industries: Industries such as healthcare, hospitality, retail, and financial services heavily rely on clerical and service staff. These staff members often serve as the first point of contact for customers, handling inquiries, bookings, and ensuring customer satisfaction.
04
Educational institutions: Schools, colleges, and universities often require clerical and service staff to manage administrative tasks, answer phone calls, assist with student registrations, and provide support to faculty members.
05
Non-profit organizations: Nonprofits also benefit from clerical and service staff to handle administrative tasks, assist with fundraising efforts, and support various projects and initiatives.
Overall, any organization or industry that requires various administrative and service-oriented tasks can benefit from hiring clerical and service staff to streamline operations and enhance customer satisfaction.
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Clerical and service staff are employees who perform administrative tasks such as data entry, filing, and customer service roles.
Employers are required to file information about their clerical and service staff with relevant authorities.
Employers can fill out information about clerical and service staff using the designated forms provided by the authorities.
The purpose of clerical and service staff is to support the day-to-day operations of a business by handling administrative tasks.
Information such as employee name, job title, hours worked, and wages must be reported for clerical and service staff.
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