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BILLING & COLLECTIONS POLICY The purpose of this Billing & Collections Policy is to describe Emery Hospital & Clinics (Emery or Hospital) approach to obtaining payment for care provided to patients.
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How to fill out billing & collections policy:

01
Gather necessary information: Start by collecting all relevant information such as your company's billing procedures, collection strategies, and any legal requirements related to billing and collections. This information will serve as the foundation for creating your policy.
02
Identify stakeholders: Determine who will be involved in the creation and implementation of the policy. This may include members of the finance department, legal team, customer service representatives, and management.
03
Define objectives: Clearly outline the objectives and goals of your billing and collections policy. This could include improving cash flow, reducing payment delays, minimizing bad debt, and maintaining positive customer relationships.
04
Develop payment terms: Determine the payment terms and conditions that will be included in your policy. This may include payment due dates, late payment penalties, payment methods accepted, and any discounts or incentives for early payment.
05
Establish a communication process: Outline how you will communicate your billing and collections policy to your customers. This may include including the policy in your contracts, invoices, and website, as well as training customer service representatives to address any customer inquiries.
06
Create a collections process: Develop a systematic process for handling overdue payments. This can include setting up reminders and notifications for customers with outstanding balances, escalating collection efforts as needed, and working with collection agencies if necessary.
07
Address legal considerations: Ensure that your billing and collections policy complies with all applicable laws and regulations. This may include consumer protection laws, data privacy laws, and industry-specific regulations.

Who needs billing & collections policy:

01
Businesses of all sizes: Whether you are a small startup or a large corporation, having a billing and collections policy is crucial to maintain financial stability and ensure timely payments.
02
Service-based companies: Industries that rely on providing services, such as healthcare providers, consulting firms, or freelancers, often require a comprehensive billing and collections policy to avoid payment delays and minimize financial risks.
03
Retailers and wholesalers: These businesses often deal with multiple payments, including invoices, credit terms, and collection efforts. A billing and collections policy helps establish clear guidelines for timely payments and handling delinquent accounts.
04
Non-profit organizations: While non-profit organizations may have different requirements for billing and collections, having a policy in place is essential to streamline cash flow, manage donor contributions effectively, and ensure compliance with grant or funding obligations.
05
Any business with customers or clients: Any business that provides goods or services to customers or clients can benefit from a billing and collections policy. It helps establish clear expectations, improves communication, and reduces the likelihood of payment disputes or delays.
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A billing and collections policy outlines the procedures and guidelines for invoicing customers, collecting payments, and handling outstanding balances.
All companies, organizations, or entities that engage in invoicing customers and collecting payments are required to have a billing and collections policy.
To fill out a billing and collections policy, you should include sections on invoicing procedures, payment terms, late payment policies, collection procedures, and reporting practices.
The purpose of a billing and collections policy is to establish clear guidelines for invoicing customers, collecting payments in a timely manner, and reducing outstanding balances.
A billing and collections policy should include information on invoicing procedures, payment terms, late payment fees, collection practices, and reporting requirements.
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