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Knowledge Retention Toolkit AHL Knowledge Management Committee Spring 2015 Billie A. June, MS, Chair Tammy Than, BS, MT(ASAP), Board Liaison Lorelei Kristi, MS, Cochlear Mark McCann Burton Wicket,
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How to fill out knowledge retention toolkit

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How to fill out knowledge retention toolkit:

01
Familiarize yourself with the purpose of the toolkit: Before starting to fill out the knowledge retention toolkit, it is important to understand its purpose. The toolkit is designed to capture and document important knowledge within an organization, ensuring that it is not lost when employees leave or retire.
02
Identify the key knowledge areas: Determine the specific knowledge areas that are critical for your organization. This could include information about processes, procedures, best practices, customer insights, and more. Make a list of these key knowledge areas that need to be captured in the toolkit.
03
Gather relevant documents and materials: Collect any existing documents, manuals, reports, or other materials that contain valuable knowledge within the identified key areas. These could be physical documents, digital files, or even links to online resources. Ensure you have access to all the necessary information to create a comprehensive toolkit.
04
Organize the knowledge: Create a logical structure or framework to organize the knowledge within the toolkit. This could be in the form of categories, sections, or topics. Determine how the information should be grouped together to make it easily accessible and understandable for future users.
05
Document the knowledge: Start recording the knowledge within each category or section of the toolkit. Use clear and concise language to describe the information, providing enough detail for someone to understand and apply it. Include any relevant examples, templates, or guidelines that can support the transfer of knowledge.
06
Ensure accuracy and validity: Verify the accuracy of the information being documented. If possible, involve subject matter experts or experienced individuals to review and validate the knowledge. This step is crucial to maintain the quality and reliability of the toolkit.
07
Add supporting media: Enhance the toolkit by including visual aids, videos, or audio recordings that can further explain or demonstrate the knowledge. This multimedia approach can make the toolkit more engaging and impactful, especially for different learning styles.

Who needs knowledge retention toolkit?

01
Small and medium-sized businesses: These organizations often lack formalized processes to retain knowledge. A knowledge retention toolkit can help them capture critical organizational knowledge and ensure its availability in the future.
02
Large corporations: Even in larger organizations with established knowledge management systems, employees still leave or retire, taking invaluable knowledge with them. A knowledge retention toolkit can supplement existing systems and serve as a backup, preserving knowledge that might otherwise be lost.
03
Nonprofit organizations: Nonprofits often heavily rely on the expertise and knowledge of dedicated individuals who may not be with the organization forever. A knowledge retention toolkit can help ensure continuity and sustain the organization's impact, even as personnel changes occur.
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Knowledge retention toolkit is a set of tools, techniques, and strategies used to capture, preserve, and transfer critical knowledge within an organization.
All employees within an organization are required to actively participate in the knowledge retention process.
Knowledge retention toolkit can be filled out by documenting key processes, best practices, lessons learned, and other critical information in a central repository.
The purpose of knowledge retention toolkit is to safeguard institutional knowledge, enhance organizational learning, and mitigate the risk of losing valuable information.
Information such as project documents, training materials, contact lists, procedures, and lessons learned must be reported on knowledge retention toolkit.
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