Get the free Excessive Water Use Adjustment Policy - cityofgalena

CITY OF GALENA, ILLINOIS Excessive Water Use Adjustment Policy: The City of Galena owns and operates a water treatment and distribution system. The City is responsible for the maintenance of the system,

How to fill out excessive water use adjustment

How to fill out excessive water use adjustment:

1. Gather necessary information: Start by collecting all relevant documents and information related to your water usage. This may include your water bill, previous water usage records, and any evidence or documentation supporting your case for an adjustment.
2. Review guidelines and requirements: Familiarize yourself with the guidelines and requirements set by your water utility company for filing an excessive water use adjustment. These guidelines typically outline the specific criteria that need to be met to qualify for an adjustment.
3. Complete the adjustment form: Obtain the excessive water use adjustment form from your water utility company. Carefully fill out the form, ensuring that you provide accurate and complete information. This may include details such as your account information, billing cycle, dates of high water usage, and a detailed explanation of the circumstances that led to excessive water usage.
4. Attach supporting documentation: If there are any supporting documents that can validate your case for an adjustment, make sure to attach them along with the adjustment form. This can include invoices for repairs to plumbing leaks, photographs of broken water pipes, or any other evidence that proves the existence of a water-related issue.
5. Submit the form: Once you have filled out the form and gathered all necessary documentation, submit the completed form and attachments to your water utility company. Follow their instructions on how to submit the form, whether it be through mail, email, or an online portal.

Who needs excessive water use adjustment?

1. Homeowners experiencing sudden spikes in water usage: If you notice a significant increase in your water usage that is not in line with your normal consumption patterns, you may be eligible for an excessive water use adjustment. This adjustment can help alleviate the financial burden caused by unexpectedly high water bills due to factors beyond your control.
2. Businesses and commercial establishments: Similar to homeowners, businesses and commercial establishments may also face situations where their water consumption suddenly skyrockets due to unforeseen circumstances. An excessive water use adjustment can provide relief for these establishments, particularly if the excessive usage was due to factors such as broken pipes, leaks, or other water-related issues.
3. Individuals or households affected by water waste: In some cases, excessive water usage may not be caused by internal factors like leaks or malfunctions but due to external factors such as vandalism or theft. If you believe your water usage was abnormally high due to external factors, you may qualify for an excessive water use adjustment to alleviate the financial impact.

Overall, anyone who has experienced or believes they have valid reasons for excessive water usage can benefit from filing an adjustment. It is essential to review the specific guidelines and requirements of your water utility company to determine whether you meet the eligibility criteria for an excessive water use adjustment.

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What is excessive water use adjustment?

Excessive water use adjustment is a process where customers can request a review of their water usage in case of a significant increase in their bill.

Who is required to file excessive water use adjustment?

Any customer who believes that they have been billed for excessive water usage and can provide evidence to support their claim.

How to fill out excessive water use adjustment?

Customers can fill out the excessive water use adjustment form provided by their water utility company and submit it along with any supporting documents.

What is the purpose of excessive water use adjustment?

The purpose of excessive water use adjustment is to provide customers with a way to dispute and potentially correct any inaccuracies in their water bill due to unforeseen circumstances.

What information must be reported on excessive water use adjustment?

Customers must report their account information, details about the excessive water usage, any supporting evidence, and any other relevant information requested by the water utility company.