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AGENDA HANOVER CITY COUNCIL FEBRUARY 3, 2015, MAYOR CHRIS KAUFFMAN COUNCIL JOHN VA JDA DOUG HAMMERS ENG KEN FORMULA JIM ALICE 1. Call to Order/Pledge of Allegiance: 7:00 p.m. 2. Approval of Agenda
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LGI switchboard refers to a tool for managing and routing incoming calls within a customer service department.
Any organization or business that uses a switchboard system for managing incoming calls may be required to file an LGI switchboard.
To fill out an LGI switchboard, you will need to provide information about the calls received, handled, and transferred by the switchboard system.
The purpose of an LGI switchboard is to efficiently manage incoming calls and ensure they are routed to the appropriate departments or individuals.
Information that must be reported on an LGI switchboard includes the number of incoming calls, call durations, call resolutions, and any transfers made.
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