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This document outlines various conflict resolution courses and trainings offered by Common Ground, including details on course content, schedules, instructors, and enrollment information.
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How to fill out conflict resolution courses

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How to fill out Conflict Resolution Courses

01
Identify the course provider that offers Conflict Resolution Courses.
02
Visit the course provider's website or contact them directly for information.
03
Review the course details, including topics covered, duration, and prerequisites.
04
Complete the online registration form with your personal information.
05
Select your preferred course schedule or session.
06
Make the payment if required, using the accepted payment methods.
07
Receive a confirmation email with details about the course.
08
Prepare for the course by reviewing any suggested materials or prerequisites.

Who needs Conflict Resolution Courses?

01
Individuals seeking to improve their interpersonal communication skills.
02
Managers and team leaders who need to resolve conflicts in the workplace.
03
Human resources professionals responsible for employee relations.
04
Teachers and educators dealing with conflicts in school settings.
05
Community leaders and mediators who work with diverse groups.
06
Anyone who wants to enhance their negotiation and problem-solving abilities.
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In a 2023 Harvard Business Review article, Catherine Cote broke down the Thomas-Kilmann Conflict Model, which highlights five conflict resolution strategies: avoiding, competing, accommodating, compromising, and collaborating.
University of California, Irvine. Conflict Resolution Skills. ESSEC Business School. Negotiation, Mediation and Conflict Resolution. University of California, Irvine. Conflict Management. Emory University. Conflict Transformation. Yale University. Yale University. ESSEC Business School. Arizona State University.
The “5 Cs” approach to conflict resolution in the workplace involves five steps: Clear communication to express concerns, calmness to avoid escalation, clarification to understand all perspectives, collaboration to find common ground, and compromise to reach a solution.
conflict-handling modes, you create the five major combinations possible in a conflict situation. • Competing: Is assertive and uncooperative. • Collaborating: Is both assertive and cooperative. • • Avoiding: Is both unassertive and uncooperative. • Accommodating: Is unassertive and cooperative.
conflict-handling modes, you create the five major combinations possible in a conflict situation. • Competing: Is assertive and uncooperative. • Collaborating: Is both assertive and cooperative. • • Avoiding: Is both unassertive and uncooperative. • Accommodating: Is unassertive and cooperative.
The five conflict resolution strategies with which you may be familiar – avoiding, competing, compromising, and collaborating – come from the Thomas-Kilmann Model that depicts the amount of assertiveness and cooperativeness involved in each strategy to resolve the conflict.
The “5 Cs” approach to conflict resolution in the workplace involves five steps: Clear communication to express concerns, calmness to avoid escalation, clarification to understand all perspectives, collaboration to find common ground, and compromise to reach a solution.
Here is the conflict resolution process in five steps. Step 1: Identify the source of the conflict. Step 2: Look beyond the incident. Step 3: Request solutions. Step 4: Identify solutions both disputants can support. Step 5: Agreement.

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Conflict Resolution Courses are educational programs designed to teach individuals strategies and techniques for resolving disputes and conflicts effectively.
Individuals or professionals who are involved in mediation, negotiation, or conflict resolution processes may be required to complete Conflict Resolution Courses.
To fill out Conflict Resolution Courses, participants typically complete enrollment forms, provide necessary personal information, and may need to submit additional documentation depending on the requirements of the course provider.
The purpose of Conflict Resolution Courses is to equip individuals with the skills necessary to manage and resolve conflicts in various settings, enhancing communication, negotiation, and problem-solving abilities.
Information that must be reported on Conflict Resolution Courses may include participant details, course completion status, training dates, and evaluation scores.
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