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JOB TITLE: WAGE/HOUR STATUS: Exempt REPORTS TO: Director Technical Support PAY GRADE: TECHN1 DEPARTMENT: Department of Technology Support (DTS) DAYS: 12A243 I. Specialist Help Desk PRIMARY PURPOSE
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Specialist help desk-r030909doc is a document used to report specialized assistance given to clients.
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The purpose of specialist help desk-r030909doc is to track and document the specialized assistance provided to clients for record-keeping purposes.
Information such as the type of specialized assistance provided, date of service, client details, and any outcomes or recommendations should be reported on specialist help desk-r030909doc.
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Microsoft DTS 12A-243 TECHN-1 troubleshooting III spreadsheets processors organizational Certification escalation corrective oriented exhaustive vendors reflecting Macintosh trends Exempt platforms anomalies specified databases insure timely requiring II

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