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GBA (EXHIBIT) 1 Resolution of Employee Complaint (REC) Date Received by HR: Employee Filing Complaint: Position/Department: Nature of Complaint:
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How to fill out resolution of employee complaint

01
The first step in filling out a resolution of employee complaint is to gather all relevant information. This includes the employee's name, the complaint details, any supporting evidence or documentation, and any witness statements.
02
Next, it is important to clearly identify the issue or problem that the employee is facing. This may involve a thorough investigation to understand the underlying cause and any contributing factors.
03
Once the issue has been identified, it is essential to outline the desired resolution or outcome. This could include actions to be taken, changes in policies or procedures, or disciplinary measures if necessary.
04
The resolution of employee complaint form should include a section for the company's response and actions. This includes any steps taken to address the complaint, meetings held, investigations conducted, and any disciplinary actions or corrective measures implemented.
05
It is also important to ensure that the resolution of the complaint is communicated effectively to the employee. This may involve a meeting or discussion to explain the outcome, any changes that will be made, and any additional support or resources provided.
06
Finally, documentation is crucial throughout the entire process. It is important to keep a record of all communication, meetings, and actions taken to address the complaint. This can help in tracking progress, ensuring consistency, and protecting the company in case of any future legal issues.
Who needs resolution of employee complaint?
01
Human Resources department: HR is responsible for handling and addressing employee complaints. They need the resolution of the complaint to take appropriate actions and ensure a fair and inclusive working environment.
02
Managers and supervisors: Managers and supervisors may need the resolution of employee complaints to address any issues within their team or department. They need to be aware of the complaint and its resolution to support their employees effectively.
03
Employees involved: The individuals directly involved in the complaint, both the employee filing the complaint and the accused party, need the resolution to understand how the issue is being resolved and to ensure a fair outcome.
04
Executives and management: Executives and upper management may need to be informed about the resolution of employee complaints to ensure that the company is addressing any systemic or recurring issues and to make necessary changes to policies or procedures.
05
Legal department: In certain cases, the resolution of a complaint may involve legal considerations. The company's legal department may need the details of the resolution to provide guidance and ensure compliance with applicable laws and regulations.
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What is resolution of employee complaint?
Resolution of employee complaint is the final outcome or decision made in response to a complaint filed by an employee against an employer.
Who is required to file resolution of employee complaint?
The employer is typically required to file the resolution of an employee complaint.
How to fill out resolution of employee complaint?
The resolution of an employee complaint can be filled out by documenting the steps taken to investigate and address the complaint, as well as any decisions made as a result.
What is the purpose of resolution of employee complaint?
The purpose of resolution of employee complaint is to address and resolve issues raised by an employee in a fair and appropriate manner.
What information must be reported on resolution of employee complaint?
The resolution of an employee complaint should include details of the complaint, steps taken to investigate, decisions made, and any remedial actions taken.
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