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This bulletin addresses the issues faced by the Illinois Department of Revenue in processing substitute tax forms and payment vouchers. It includes guidance for tax practitioners on ensuring forms
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How to fill out processing problems resulting from

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How to fill out Processing Problems Resulting from Substitute Tax Forms

01
Gather all necessary documents, including the original tax forms and any correspondence regarding the substitute forms.
02
Review the substitute tax forms thoroughly for accuracy and completeness.
03
Identify specific problems regarding the substitute forms, such as discrepancies, missing information, or incorrect amounts.
04
Contact the appropriate tax authority or agency to discuss the identified problems and seek guidance on how to resolve them.
05
Complete any required forms or submissions as instructed by the tax authority to process the issues with substitute forms.
06
Keep a record of all communications, submissions, and any outcomes for future reference.

Who needs Processing Problems Resulting from Substitute Tax Forms?

01
Taxpayers who have received substitute tax forms in place of original tax returns.
02
Individuals who have experienced discrepancies or issues related to their reported income or tax liabilities.
03
Tax professionals assisting clients with problems regarding substitute tax forms.
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If your return was rejected due to Adjusted Gross Income (AGI), your AGI from the prior year doesn't match the number in the IRS e-file database. Verify that the AGI you're using is from the original return and not an amended or corrected return.
If you do not know last year's AGI or last year's signature PIN, or you are positive you know what the AGI or PIN is, but the return rejects anyway, you will have to file a paper return. We cannot assist you in determining your AGI or Signature PIN for the prior year. Make the correction(s) and resubmit.
To correct your last year's AGI: Open your return. Select the File tab. Continue until you reach the screen that says To continue, select options below. Enter your corrected AGI in Enter last year's AGI here. Select Continue and follow the screens until you've re-transmitted your return.
Using a reputable tax preparer – including certified public accountants, enrolled agents or other knowledgeable tax professionals – can also help avoid errors. Filing too early. Missing or inaccurate Social Security numbers (SSN). Misspelled names. Entering information inaccurately. Incorrect filing status.
Some tax returns take longer to process than others for many reasons, including when a return: Includes errors, such as incorrect Recovery Rebate Credit Is incomplete Needs further review in general Is affected by identity theft or fraud
IRS tax refund schedule Filing and delivery typeEstimated delivery time (from date return is accepted to receipt of tax refund) Paper file with direct deposit 4 to 8 weeks E-file with refund check in the mail 4 weeks Paper file with refund check in the mail 4 to 8 weeks Source: IRS 1 more row • May 28, 2025
To figure your adjusted gross income, take your gross income and subtract certain adjustments such as: Alimony payments. Educator expenses. Certain business expenses – reservists, performing artists, fee-based government officials. Deductible HSA contributions. Deductible IRA contributions. Moving expenses – military only.
Use your online account to immediately view your AGI on the Tax Records tab. If you're a new user, have your photo identification ready. Use Get Transcript by Mail. You can also request a transcript by mail by calling our automated phone transcript service at 800-908-9946.

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Processing Problems Resulting from Substitute Tax Forms refers to issues or complications that arise when tax forms are submitted in a non-standard format, which can lead to delays or errors in processing by tax authorities.
Taxpayers who use substitute tax forms instead of the official forms provided by the IRS may be required to file Processing Problems Resulting from Substitute Tax Forms, especially if their substitute forms do not comply with IRS specifications.
To fill out Processing Problems Resulting from Substitute Tax Forms, ensure all required fields are accurately completed on the substitute form, and include any additional documentation that supports the information provided.
The purpose of Processing Problems Resulting from Substitute Tax Forms is to identify and rectify any discrepancies or issues that hinder the acceptance of substitute forms, ensuring proper tax processing and compliance.
Information that must be reported includes taxpayer identification details, descriptions of the discrepancies, and the specific sections of the substitute form that are problematic.
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