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Microsoft CRM Product Architecture White Paper Published: April 2003 Abstract This white paper will discuss Microsoft CRM from both the customers and the implementer partners, value added resellers,
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How to fill out ms-crm product architecture

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How to fill out ms-crm product architecture?

01
Start by identifying the different components and features that need to be included in the product architecture. This includes understanding the various functionalities that the CRM system should have, such as sales automation, customer service, marketing automation, etc.
02
Determine the specific requirements of your organization and the stakeholders involved. This involves understanding the goals and objectives of the CRM implementation, as well as the needs and expectations of the end-users.
03
Define the data model for the CRM system. This includes identifying the various entities and relationships that need to be mapped in the system, such as contacts, accounts, opportunities, leads, etc.
04
Design the user interface and user experience of the CRM system. This involves determining how the system will be navigated and how the various functionalities will be presented to the users. Consider factors such as ease of use, accessibility, and personalization options.
05
Define the integration requirements of the CRM system. This includes identifying any third-party systems or applications that need to be integrated with the CRM, such as ERP systems, marketing automation tools, or customer service platforms. Determine the data flows and integration points between these systems.
06
Develop the technical infrastructure for the CRM system. This includes selecting the appropriate hardware and software platforms, as well as ensuring scalability, security, and performance requirements are met.
07
Create a deployment plan for the CRM system. This involves determining the rollout strategy, including any pilot or phased approaches, as well as considering training and change management requirements.
08
Test the CRM system thoroughly before deployment. This includes conducting functional, integration, and performance testing to ensure that the system meets the defined requirements and performs as expected.
09
Train the end-users on how to use the CRM system effectively. Provide training materials, workshops, and support to help users understand the functionalities and benefits of the system.
10
Continuously monitor and evaluate the performance of the CRM system once it is deployed. Collect feedback from users and stakeholders, and make necessary improvements and enhancements based on this feedback.

Who needs ms-crm product architecture?

01
Organizations that want to implement Microsoft Dynamics CRM (ms-crm) as their CRM solution require product architecture to ensure a successful implementation.
02
IT professionals who are responsible for designing and implementing the CRM system need product architecture to guide them in building a robust and scalable system.
03
Business stakeholders, such as sales managers, marketing managers, and customer service managers, need product architecture to understand the functionalities and capabilities of the CRM system and how it can benefit their respective departments.
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MS-CRM product architecture refers to the structure and design of the Microsoft Dynamics CRM software.
The developers or architects responsible for designing the MS-CRM product architecture are required to file it.
To fill out the MS-CRM product architecture, developers need to document the system's components, interactions, and design decisions.
The purpose of MS-CRM product architecture is to provide a blueprint for the development and maintenance of the CRM software.
The MS-CRM product architecture report should include details on system components, interfaces, data flow, and security measures.
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2000 2003 Microsoft CRM Metadata SQL API customization customizations APIs XML schema workflow CUserAuth DLL Glbl ua extensibility address1 parented internationalization UserId CRMContact UNICODE implementations resellers Sara SecurityPrincipalType SACL p

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