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PostDischarge Call Programs: Improving Satisfaction and Safety Webinar T2624 Thursday, October 21, 2010 12:00 noon 1:00 p.m. (CST) Overview Recently, studies have shown that about 12 percent of patients

How to fill out post-discharge call programs

How to fill out post-discharge call programs:

1. Start by collecting accurate and up-to-date contact information for patients who have recently been discharged from the hospital. This can include phone numbers, email addresses, and any other preferred methods of communication.
2. Develop a standardized script or set of questions to ask during the post-discharge call. These questions should focus on ensuring patients understand their discharge instructions, are managing their medications correctly, and have access to any necessary follow-up care or appointments.
3. Assign trained staff members or volunteers to make the post-discharge calls. These individuals should have good communication skills and be knowledgeable about the specific post-discharge protocols and resources available to patients.
4. Schedule the post-discharge calls strategically. Aim to make the calls within a few days of the patient's discharge to ensure that any issues or concerns can be addressed promptly.
5. Document the post-discharge calls and any related information or actions taken. This documentation will help track patient progress, identify trends, and provide valuable data for quality improvement initiatives.
6. Follow up on any identified concerns or issues from the post-discharge calls. This may involve coordinating with healthcare providers, arranging additional resources or support, or providing further education to patients and their caregivers.

Who needs post-discharge call programs:

1. Patients who have recently been discharged from the hospital. These individuals may require additional support and guidance to ensure a successful transition from the hospital to their home or other care setting.
2. Patients with complex medical conditions or multiple medications. Post-discharge call programs can help ensure these patients understand and adhere to their medication regimens, as well as provide support for managing their conditions at home.
3. Elderly patients or those with limited social support. Post-discharge call programs can help identify any challenges or barriers to recovery and connect these patients with appropriate resources or services.
4. Patients who have undergone major surgeries or procedures. These individuals may require specialized instructions or follow-up care, and post-discharge call programs can help ensure they are on track for recovery.
5. Patients with mental health or substance abuse issues. Post-discharge call programs can provide ongoing support and monitor these patients' progress to prevent relapse or readmission.

For pdfFiller’s FAQs

What is post-discharge call programs?

Post-discharge call programs are follow-up calls made to patients after they have been discharged from a healthcare facility to ensure they are recovering well and receiving appropriate care.

Who is required to file post-discharge call programs?

Healthcare facilities and providers are required to file post-discharge call programs.

How to fill out post-discharge call programs?

Post-discharge call programs can be filled out by documenting the date and time of the call, the patient's status and any recommendations given.

What is the purpose of post-discharge call programs?

The purpose of post-discharge call programs is to monitor the patient's progress, address any concerns or issues, and prevent readmissions.

What information must be reported on post-discharge call programs?

Information such as the patient's condition, medication adherence, follow-up appointments, and any symptoms or complications must be reported on post-discharge call programs.

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