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This document outlines a course designed to enhance communication skills, particularly with elders, emphasizing the importance of effective therapeutic communication in healthcare settings.
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How to fill out Therapeutic Communication Basics

01
Understand the principles of therapeutic communication.
02
Listen actively to the client without interruption.
03
Use open-ended questions to encourage dialogue.
04
Practice empathy by acknowledging the client's feelings.
05
Maintain professional boundaries while being personable.
06
Be aware of nonverbal cues and body language.
07
Provide appropriate feedback to show understanding.
08
Reflect on your own biases and how they may affect communication.

Who needs Therapeutic Communication Basics?

01
Mental health professionals such as therapists and counselors.
02
Nurses and healthcare providers in clinical settings.
03
Social workers in various support roles.
04
Teachers and educators working with students.
05
Crisis intervention workers dealing with emergencies.
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The goal of therapeutic communication is to establish a relationship in which the patient feels free to express any concern. The principles of therapeutic communication are: (1) to always put patients first, (2) to practice active listening, and (3) to talk with heart.
Carlson demonstrates the four stages of Adlerian Therapy: creating a relationship, assessment, insight, and reorientation.
Therapeutic communication can be either verbal, meaning spoken, or non-verbal. With non-verbal communication, a nurse needs to rely on things like facial expressions, body language, and eye contact.
Be patient-centered and actively listen to what the client is expressing (e.g., provide empathy, not sympathy; show respect; gain the client's trust; and accept the person as who they are as an individual). Be sensitive to the values, cultural beliefs, attitudes, practices, and problem-solving strategies of the client.
The document discusses the phases of the nurse-patient therapeutic relationship: pre-interaction phase, introductory/orientation phase, working phase, and termination phase. In the pre-interaction phase the nurse prepares to meet the patient by gathering information and addressing any anxieties.
It details the four stages of psychotherapy as defined by Carl Jung: confession, elucidation, education, and transformation, each serving a crucial role in the therapeutic process. The importance of self-narratives in shaping identity and facilitating self-therapy is emphasized throughout the discussion.
It's important to understand the phases of this relationship, because each phase requires different tasks and interpersonal interactions. The phases of the nurse-client relationship are pre-orientation, orientation, working, and termination.
What Is Therapeutic Communication? Therapeutic communication is a collection of techniques that prioritize the physical, mental, and emotional well-being of patients. Nurses provide patients with support and information while maintaining a level of professional distance and objectivity.

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Therapeutic Communication Basics refers to the fundamental techniques and principles used by healthcare professionals to establish a trusting relationship with patients, facilitating effective dialogue and emotional support during healthcare interactions.
Healthcare providers, including doctors, nurses, and therapists, are required to document and apply Therapeutic Communication Basics in order to ensure quality patient care and adhere to professional standards.
To fill out Therapeutic Communication Basics, healthcare professionals should record dialogue with the patient, note emotional responses, document significant patient concerns, and reflect on the communication strategies used during the interaction.
The purpose of Therapeutic Communication Basics is to enhance patient-provider relationships, promote patient understanding and cooperation, reduce anxiety, and ultimately improve health outcomes through effective communication.
Information that must be reported includes patient demographics, purpose of communication, observed patient responses, techniques employed, and any follow-up actions or recommendations made during the interaction.
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