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Fraudulent Transaction Dispute Form Use this form to dispute unauthorized (fraudulent) transactions for Signature, ATM or PIN Point of Sale (POS) transactions using your Eagle One Federal Credit Union
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How to fill out fraudulent transaction dispute

How to fill out a fraudulent transaction dispute:
01
Gather all relevant information: Start by collecting any documents or evidence related to the fraudulent transaction, such as purchase receipts, bank statements, or communication with the merchant involved. This will help support your claim and strengthen your dispute.
02
Contact your bank or credit card company: Reach out to your financial institution and inform them about the fraudulent transaction. They may have specific procedures or forms that you need to fill out in order to file a dispute. Provide them with all the necessary details and documentation to support your case.
03
Fill out the dispute form: If your bank or credit card company requires a dispute form, carefully complete all the sections with accurate information. Include the fraudulent transaction details, the amount involved, and any supporting evidence. Be clear and concise in describing why you believe the transaction is fraudulent.
04
Submit the dispute: Once you have filled out the form or provided all the necessary information, submit it to your bank or credit card company. Follow their instructions regarding the preferred method of submission, whether it's online, by mail, or in person.
05
Follow up on your dispute: After filing the dispute, stay proactive and keep track of any updates or communication from your financial institution. They may request additional information or clarification, so be responsive and provide any requested documentation promptly.
Who needs a fraudulent transaction dispute?
01
Individuals who notice unauthorized charges or suspicious activity on their credit card or bank statements need to file a fraudulent transaction dispute to protect their funds and hold the responsible party accountable.
02
Businesses and merchants who fall victim to fraudulent transactions need to file a dispute to recoup their losses and prevent future fraudulent activities.
03
Financial institutions, such as banks and credit card companies, need to handle fraudulent transaction disputes to investigate, mediate, and potentially reimburse their customers for any unauthorized charges or fraudulent activities.
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What is fraudulent transaction dispute?
A fraudulent transaction dispute is a process in which a cardholder contests a charge on their account that they believe to be unauthorized or fraudulent.
Who is required to file fraudulent transaction dispute?
The cardholder who notices an unauthorized or fraudulent charge on their account is required to file a fraudulent transaction dispute.
How to fill out fraudulent transaction dispute?
To fill out a fraudulent transaction dispute, the cardholder typically needs to contact their card issuer, provide information about the transaction in question, and complete any required paperwork or online forms.
What is the purpose of fraudulent transaction dispute?
The purpose of a fraudulent transaction dispute is to investigate and resolve unauthorized or fraudulent charges on a cardholder's account, ultimately protecting the cardholder from financial loss.
What information must be reported on fraudulent transaction dispute?
The cardholder must report details about the fraudulent transaction, such as the date, amount, merchant, and any other relevant information that can help in the investigation.
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