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Ethic telecom citizens charterethio telecom
citizens charter.ethiotelecom.et
www.ethiotelecom.etethio telecom citizens charterethio telecom citizens chartercontent1 Acronyms............................................................
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How to fill out ethio telecom citizen charter

How to fill out Ethio Telecom Citizen Charter:
01
Start by reading through the Ethio Telecom Citizen Charter document thoroughly to understand its purpose and guidelines.
02
Identify the sections or provisions of the Citizen Charter that are relevant to your specific needs or concerns.
03
Familiarize yourself with the procedures and requirements outlined in the Citizen Charter, such as submitting complaints, requesting services, or seeking information.
04
Collect all the necessary documentation or information that may be required to complete the Citizen Charter. This could include personal identification, contact details, account numbers, or specific details about the services you are seeking.
05
Fill out the required forms or applications accurately and completely. Ensure that all the information provided is correct and up-to-date.
06
Follow any specific instructions or guidelines provided within the Citizen Charter document while filling out the forms or applications.
07
Double-check your filled-out forms or applications for any errors or missing information. Correct any mistakes before submission.
08
Submit the filled-out forms or applications as per the instructions provided in the Citizen Charter. This could involve visiting a specific office or department of Ethio Telecom, sending the forms by mail, or submitting them online.
09
Keep a copy of the filled-out forms or applications for your records and reference.
10
If you have any questions or need assistance while filling out the Citizen Charter, you can contact the customer service department of Ethio Telecom for guidance and support.
Who needs Ethio Telecom Citizen Charter:
01
Individuals who are Ethio Telecom customers and require information about their rights, entitlements, and services provided by the company.
02
Any person who wishes to file a complaint or provide feedback regarding Ethio Telecom's services or performance.
03
Businesses or organizations that have contracts or agreements with Ethio Telecom and need to understand the terms and conditions outlined in the Citizen Charter.
04
Anyone seeking specific services or assistance from Ethio Telecom, such as obtaining new connections, upgrading services, or seeking information about billing or tariffs.
05
Individuals or entities involved in legal disputes or conflicts with Ethio Telecom and require a reference to the company's policies and procedures as outlined in the Citizen Charter.
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What is ethio telecom citizen charter?
Ethio Telecom Citizen Charter is a document that outlines the rights and responsibilities of ethio telecom towards its customers.
Who is required to file ethio telecom citizen charter?
Ethio Telecom is required to file the citizen charter.
How to fill out ethio telecom citizen charter?
The citizen charter can be filled out by including relevant information about the services provided by ethio telecom, the rights of customers, and the procedures for addressing complaints.
What is the purpose of ethio telecom citizen charter?
The purpose of the citizen charter is to ensure transparency, accountability, and improve customer service at ethio telecom.
What information must be reported on ethio telecom citizen charter?
Information about the services provided, customer rights, complaint handling procedures, and contact information must be reported on the citizen charter.
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