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US 20140108972A1 (19) United States (12) Patent Application Publication (10) Pub. No.: US 2014/0108972 A1 Teri et al. (54) (43) Pub. Date: CONFIGURABLE SELF-SERVICE KIOSK Publication Class?cation

How to fill out reconfigurable self-service kiosk

How to fill out a reconfigurable self-service kiosk:

1. Start by powering on the kiosk. Locate the power button and press it to turn on the machine.
2. Once the kiosk is powered on, you will be prompted to select a language. Use the touchscreen or keypad to choose your preferred language.
3. Next, the kiosk will ask you to select the type of service you require. This could range from making a payment, requesting information, or completing a specific transaction. Use the touchscreen or keypad to make your selection.
4. Follow the on-screen prompts to input the necessary information. This may include personal details, account numbers, or any relevant data required for the specific service you are using the kiosk for.
5. If necessary, you may be required to make a payment. The kiosk will provide options for payment methods, such as cash, credit card, or mobile payment. Follow the prompts to complete the payment process securely.
6. After submitting the required information and completing any necessary payments, review the inputted data for accuracy. Make sure all the provided details are correct before moving forward.
7. If there are any documents or receipts to be printed, the kiosk will provide an option to do so. Select the print option and wait for the documents to be processed and printed.
8. Finally, the kiosk will display a confirmation message or provide any additional instructions based on the service you have utilized. Read and follow the instructions carefully to ensure the process is successfully completed.

Who needs a reconfigurable self-service kiosk:

1. Retailers: A reconfigurable self-service kiosk can be beneficial for retailers as it allows customers to browse products, place orders, and make payments independently. This can enhance the overall shopping experience, increase efficiency, and reduce the need for additional staff.
2. Financial Institutions: Banks and other financial institutions can use reconfigurable self-service kiosks for services such as cash withdrawals, deposits, and money transfers. These kiosks provide convenience and flexibility to customers, allowing them to complete transactions quickly and securely.
3. Healthcare Facilities: Reconfigurable self-service kiosks can be utilized in hospitals, clinics, or pharmacies to allow patients to check-in, update personal information, schedule appointments, or access medical records. This helps reduce wait times and offers convenience to patients.
4. Transportation Hubs: Airports, train stations, and bus terminals can benefit from reconfigurable self-service kiosks for tasks like ticket purchasing, checking in, or printing boarding passes. This speeds up the process and improves customer experience.
5. Government Offices: Government agencies or offices can employ reconfigurable self-service kiosks for services like renewing licenses, applying for permits, or paying fines. This reduces lines and provides citizens with a more efficient way to access government services.
6. Hospitality Industry: Hotels and resorts can utilize reconfigurable self-service kiosks for various purposes, such as check-in and check-out, key card issuance, and concierge services. This saves time for both guests and staff and streamlines the overall guest experience.
7. Educational Institutions: Schools, colleges, or universities can implement reconfigurable self-service kiosks for tasks like enrollment, fee payment, or printing schedules. This simplifies administrative processes and reduces paperwork.
8. Entertainment Venues: Movie theaters, amusement parks, or concert venues can install reconfigurable self-service kiosks for ticket purchases, seat selection, or concessions ordering. This enhances the ticketing experience and reduces wait times.

Overall, reconfigurable self-service kiosks can be beneficial for a wide range of industries and organizations, offering convenience, efficiency, and improved customer experience.

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What is reconfigurable self-service kiosk?

A reconfigurable self-service kiosk is a standalone interactive terminal that allows users to perform a variety of tasks such as making payments, checking information, or completing transactions without the need for human assistance. It can be customized and modified to suit different applications.

Who is required to file reconfigurable self-service kiosk?

Businesses or organizations that operate reconfigurable self-service kiosks and collect data from users are required to file the necessary reports.

How to fill out reconfigurable self-service kiosk?

To fill out a reconfigurable self-service kiosk, one must gather all relevant data and information required for reporting. Then, the necessary forms or online platforms can be used to input the details.

What is the purpose of reconfigurable self-service kiosk?

The purpose of a reconfigurable self-service kiosk is to provide users with a convenient and efficient way to access services or complete tasks independently, reducing the need for human intervention and improving customer experience.

What information must be reported on reconfigurable self-service kiosk?

The information that must be reported on a reconfigurable self-service kiosk includes usage statistics, maintenance records, user feedback, and any incidents or issues encountered.

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