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Banking: Conduct of Business sourcebookChapter 2 Communications with banking customers and financial promotionsBCOBS 2 : Communications with banking customers and financial promotions2.1 2Section
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Banking conduct of business refers to the set of rules and regulations that govern how financial institutions interact with their customers and conduct their operations.
Financial institutions such as banks, credit unions, and other similar entities are required to file banking conduct of business.
To fill out banking conduct of business, financial institutions need to provide information on their customer interactions, transactions, and compliance with regulatory requirements.
The purpose of banking conduct of business is to ensure that financial institutions operate ethically, transparently, and in the best interest of their customers.
Financial institutions must report on their customer complaints, compliance with regulations, product offerings, and any misconduct or unethical behavior.
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