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Business School of ManagementMGMT 2002Managing Business CommunicationCourse Outline Semester 1, 2016Part A: CourseSpecific Information Part B: Key Policies, Student Responsibilities and Support business.UNSW.edu.AU CRICKS
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How to fill out managing business communication:

01
Understand the purpose: Before diving into managing business communication, it is essential to have a clear understanding of the purpose behind it. Consider the goals, objectives, and desired outcomes of the communication efforts.
02
Identify the target audience: It is crucial to know who you are communicating with. Determine the specific stakeholders, customers, employees, or partners that need to receive the message.
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Choose the appropriate channels: Different messages require different communication channels. Evaluate various options such as email, meetings, presentations, social media, or newsletters. Select the channel that best suits the content and target audience.
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Craft a clear message: Effective communication starts with a well-crafted message. Ensure that the content is concise, relevant, and addresses the needs of the target audience.
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Consider the tone and style: Tailor the tone and style of the communication to the audience. Formal, professional language may be more appropriate for business partners, while a friendly tone could work better for internal team members.
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Use visuals and supporting materials: Visual aids, graphics, or supporting materials can enhance the message and make it more engaging. Consider including relevant images, charts, or videos to convey complex information effectively.
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Seek feedback: Before finalizing the communication, it is essential to seek feedback from trusted colleagues or mentors. They can provide valuable insights and suggestions to improve the clarity and effectiveness of the message.
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Evaluate and adapt: Once the communication is sent, it is crucial to evaluate its impact. Monitor the response, gather feedback, and make necessary adjustments for future communications.

Who needs managing business communication?

01
Entrepreneurs: Entrepreneurs who are starting or running their own businesses need to be proficient in managing business communication. It helps them effectively convey their ideas, negotiate partnerships, and communicate with customers and employees.
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Managers and team leaders: Managers and team leaders are responsible for coordinating and directing communication within their teams. They need to ensure that information flows smoothly, team members understand the objectives, and feedback is received and acted upon.
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Customer relationship personnel: Professionals who handle customer relationships, such as sales representatives or customer service agents, need strong business communication skills. They must accurately convey product information, address customer queries and concerns, and maintain a positive relationship with clients.
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Human resources professionals: HR professionals deal with various forms of communication, such as job advertisements, employee onboarding, policy updates, and performance evaluations. They need to effectively communicate with employees, managers, and other stakeholders to ensure smooth HR processes.
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Marketing and public relations professionals: Professionals in marketing and public relations are tasked with promoting products or services and building a positive brand image. Effective business communication is essential as they create marketing campaigns, engage with customers on social media, and handle media-related communications.
In summary, managing business communication involves understanding the purpose, identifying the target audience, choosing appropriate channels, crafting clear messages, considering tone and style, using visuals and supporting materials, seeking feedback, and evaluating and adapting. Professionals such as entrepreneurs, managers, customer relationship personnel, HR professionals, and marketing and public relations professionals all require strong business communication skills in their respective roles.
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Managing business communication involves overseeing the exchange of information within an organization to ensure effective communication.
Managers, supervisors, and employees at all levels may be required to file managing business communication.
Managing business communication can be filled out by providing clear and concise information about the communication strategy, channels used, and any feedback received.
The purpose of managing business communication is to ensure that information is effectively shared within the organization to improve coordination and decision-making.
Information such as communication plans, feedback received, issues addressed, and outcomes achieved may need to be reported on managing business communication.
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