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A REQUIREMENT MODEL FOR CUSTOMER COMPLAINT SYSTEM BASED ON CRM: A CASE OF UNIVERSITY TARA MALAYSIAMUHAMMAD WANDA RIMANSYAHUNIVERSITI TARA MALAYSIA 2011A REQUIREMENT MODEL FOR CUSTOMER COMPLAINT SYSTEM

How to fill out a requirement model for

How to fill out a requirement model for:

1. Identify and define the project scope: Begin by determining the boundaries and objectives of the project. Clearly define what needs to be achieved and any limitations or constraints that need to be considered. This step helps to establish a clear understanding of the project's purpose.
2. Gather and analyze requirements: Engage with stakeholders to gather all necessary requirements. This can be done through interviews, questionnaires, workshops, or other collaborative techniques. Capture both functional and non-functional requirements, ensuring that they are specific, measurable, achievable, relevant, and time-bound (SMART).
3. Organize and structure requirements: Once collected, categorize and organize the requirements into logical groups or sections. This makes them easier to manage and review. Use techniques such as prioritization and traceability to establish relationships between requirements and ensure completeness.
4. Specify details: For each requirement, provide clear and concise descriptions. Include any relevant documentation or references that support the requirement. If necessary, break down complex requirements into smaller, more manageable sub-requirements. This step aims to enhance clarity and avoid ambiguity.
5. Validate and verify requirements: Collaborate with stakeholders to review and validate the requirements. Ensure they accurately capture their needs and expectations. Verify that the requirements are feasible and align with the overall project objectives. This step helps to minimize misunderstandings and reduces the risk of costly rework later on.
6. Document and communicate: Record all requirements in a formal requirement document or model. This can take the form of a requirements specification document or a visual diagram. Use tools such as Use Cases, User Stories, or Entity-Relationship diagrams to represent requirements in a clear and understandable manner.

Who needs a requirement model for:

1. Project Managers: Requirement models provide a structured approach to capturing, analyzing, and managing requirements. They enable project managers to better plan, allocate resources, and track progress throughout the project lifecycle. Additionally, requirement models assist in identifying potential risks and dependencies, facilitating effective decision-making.
2. Business Analysts: Requirement models serve as a foundation for business analysts to elicit, analyze, and document business requirements. This helps in understanding the needs of the stakeholders and translating them into actionable specifications. Requirement models enable business analysts to identify gaps, conflicts, and inconsistencies, ensuring that the final solution meets the desired objectives.
3. Developers and Engineers: Requirement models provide developers and engineers with a clear understanding of what needs to be delivered. It helps in designing and implementing the system architecture, developing code, and conducting system testing. The requirement model serves as a reference point throughout the development process, ensuring that the end product aligns with the stated requirements.
4. Quality Assurance/Testers: Requirement models guide quality assurance and testing activities. Test cases and test scenarios can be derived from the requirement model to validate whether the system functions as intended. The requirement model helps in ensuring comprehensive test coverage and facilitates effective defect tracking and resolution.
5. Stakeholders and Clients: Requirement models serve as a means of communication between stakeholders and the development team. They provide stakeholders with a clear and visual representation of the project's requirements and functionalities. Requirement models enable stakeholders to provide feedback, make informed decisions, and monitor project progress aligning with their expectations.

In conclusion, filling out a requirement model involves defining project scope, gathering and analyzing requirements, organizing and structuring them, specifying details, validating and verifying requirements, and documenting them. A requirement model is beneficial for project managers, business analysts, developers, quality assurance/testers, and stakeholders/clients.

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What is a requirement model for?

A requirement model is used to detail the specific needs and functions of a system or project.

Who is required to file a requirement model for?

The project manager or team responsible for developing a system or project is required to file a requirement model.

How to fill out a requirement model for?

A requirement model can be filled out by documenting the essential features, constraints, and goals of the system or project.

What is the purpose of a requirement model for?

The purpose of a requirement model is to provide a clear and detailed understanding of what needs to be developed and achieved.

What information must be reported on a requirement model for?

A requirement model must include the project scope, objectives, constraints, risks, stakeholders, and success criteria.