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U.S. ARMY GARRISON, KAISERSLAUTERN DIRECTORATE OF PUBLIC WORKS CUSTOMER GUIDE MAY 2011 http://www.kaiserslautern.army.mil USAGE Kaiserslautern DPW Customer Guide TABLE OF CONTENTS Chapter 1 General
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Use visuals, such as diagrams or screenshots, to enhance the clarity of the instructions. Visual aids can help customers better understand complex procedures or visualize certain concepts.
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Support teams or customer service representatives who interact with customers on a regular basis. A customer guide can be used as a resource to provide consistent and accurate information to customers.
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